ローマ—トスカーナ—ピエゆえ—フローレンス・モランサーマッラ

Beware of this company! At Milan Malpensa Airport T1 location, we experienced the flashlight damage check. 1. When picking up the car, the staff quickly walked around the car without using a flashlight and didn't find any visible damage, so they recorded it as undamaged. 2. When returning the car, the staff used a strong flashlight to meticulously inspect the car and found a tiny scratch that can't be seen with the naked eye, only with a flashlight, and claimed it as damage. During the rental period, the car had no collisions or scratches. We also used the automatic inspection feature of the rental app to upload photos when picking up the car. However, since we didn't use a strong flashlight for the photos, even zooming in makes it hard to tell if the scratch is new or old. After multiple car rentals both domestically and internationally, this was the first time experiencing such a flashlight inspection. Using eyes for pick-up but a flashlight for return, this method is unacceptable for anyone. Avoid this company!

I think it's better to book directly from the overseas car rental platform; otherwise, you might not get the model you want.

The service was okay. They tried to sell me insurance, but after I politely declined, they didn't insist. They did sell me a 7-day road assistance package for 19 euros. The staff spoke quickly and with an accent, so I didn't understand them completely. I discovered this charge on my credit card statement after signing the form. It's fine, though.

Very slow

The office is not clearly indicated when you landed at the airport People are nice at the offices (pick-up and drop off) But when I drop off, they don’t check the car because I left my wallet inside and this is the next customer who write me to inform the lost