The car was what I expected. The counter staff was very friendly. However, I was expecting to pay the amount I agreed through easy rent cars service, only to find alot of fees and other charges. So I dont feel good about the service when I end up paying double what I originally thought the price would be. Maybe you could let people know about the other charges before we are on sight and have to choose on the spot. I felt I wasn't told about everything before we arrived.