Fabulous!!!

Car was beautiful to drive, flight was delayed landing and Alamo staff waited around for me. Unfortunately someone scraped the bumper while I was parked, they were very understanding about it.

See above re drop off difficult to know where to leave the car and no reply when we phoned for help as all automated

We get Clio instead Twingo which is very positive thing. Only problem was with child seat. Not so good seat, and very difficult to put in the car properly. Try switch to Isofix system.

Everything went as it should.

Very nice and kind people

Like: Staff were very welcoming, helpful and chatty. Knowledgeable about the car and happy to answer and questions or concerns. Car was slight upgrade from original booking and was of very good standard.
Dislike: Only two members of staff working through a busy period whilst I tried to hand the car back. Too busy to see everyone waited 20 mins without being served and was coming close to missing my flight. Gentleman quickly served myself and another man dropping the car back, took the keys asked if everything was ok, and said deposit would be back with us. Bit disconcerting as would have liked to check the car over together to ensure nothing done to vehicle afterwards and ensure I get my deposit back. Having said that, the staff were extremely busy and rushed, customers were stood in the sun and being typically British and impatient so I understand the reasons but will check to if my deposit has been received. Overall as a first hiring experience, very good - Quick easy and value for money, would use again but could do with more staff to ease wait and stress on staff at busy periods.