Good deal with QEEQ

The car was clean and well maintained. Great size for what we needed. Finding the shuttle from the airport to the car pickup was not very strait forward. In one email we received, it states in small print what shuttle service to use, in another there was no mention of the shuttle company. We waited at the airport for over an hour and had to call Noleggiare twice before someone told us what shuttle to look for.

Everything was going well until the drop off where they told me that the trunk cover was missing. The vehicle never had a trunk cover to begin with so now I have to deal with the company because they want to charge me €300 for a missing trunk cover that was never there.

Smooth

Esperamos un rato en la puerta del establecimiento hasta q nos atendieron.

Todo bien.

This was the only car rental service located outside of the airport rental car area in Verona, which was not readily apparent from the email confirmation. We therefore took a taxi from the train station to the airport car rental area where we were told ours was the only offsite rental company. We called the shuttle service provided in the email and were told it would be there in 10 minutes. We waited 40 minutes on the shuttle service. The entire experience caused us to be late to an appointment.

There should have been a disclaimer about the location of this car rental service and the email confirmation as to its location should have been clear.

2 horas para recoger el coche, te sacan la punta a cualquier tontería