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+1-8007618913
Live chat Email us Service Code: 6763789156
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6763789156
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Not good experience if your car tyre flat or accident if i need help from Europecar

Reviewed: Tue, Nov 14, 2023
About Europcar: 8.0 /10
The hotline number in Milano italy can not contact and sms to Qeeq also have nothing to help Not good experience if your car tyre flat or accident if i need help from Europecar
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Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. If you are not able to reach the location, please let us know. We have forwarded this situation to their head office. Thanks for your advice. We'll keep improving our service, have a great day!
Full Size Van | Fiat Scudo or similar

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Jul 21, 2020
About Europcar: 10.0 /10
Very smooth
About QEEQ: 10.0 /10
Very simple and clear

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Jun 15, 2020
About Europcar: 9.0 /10
Was very smooth and professional
About QEEQ: 10.0 /10
Very smooth

Mr Hedges

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Compact | Peugeot 308 Estate or similar
Reviewed: Wed, Sep 4, 2019
About Europcar: 8.0 /10
Long wait at Verona airport on arrival, as 4 people in queue, and only 1 person working. We had prebooked, but had to wait behind people who had not. Appreciate it was Sunday evening, but Hertz had 2 people serving and no queue. Air con in pick up queue was not on or not working. Vehicle selected was a Peugeot 308 estate which has a 660L boot, but I was provided with a Fiat 500L which has a 455L boot - 205 litres less ? Appreciate vehicle make cannot be guaranteed, but how are these vehicles in the same class ? Offered a Volvo estate for another 140 EUR, but an equivalent size car or bigger should be offered at no extra cost. Return of vehicle much better. 2 people serving, and no queue. Process took less than 10 mins.
About QEEQ: 10.0 /10
Easyrent was very good, easy to use, and cancel and re-book for a lower cost with vouchers and price variations. Got around £50 off the initial price booked many months ago.

R.Bhalla

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Intermediate | Audi Q3 or similar
Reviewed: Thu, Jun 20, 2019
“Returning the car was difficult, especially finding a fuel station and was forced to return without”
About Europcar: 6.3 /10
Average - had booked a Q3 but that wasn't available.

GL

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Mini | Smart Forfour or similar
Reviewed: Sun, May 5, 2019
“Bonne expérience avec EUROPCAR”
About Europcar: 7.7 /10
voiture prêtée quasiment neuve. Bon service EUROPCAR (agents aimables et attente raisonnable). Cependant il a été difficile de trouver le comptoir de location et le lieu de restitution du véhicule (mal indiqué).

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