They tried to upsell me a vehicle upgrade, and when I declined, they did not provide the reserved brand. The car was old, had insufficient power, the windows leaked, and there were significant scratches on the exterior.

The car had issues and customer service did not respond to roadside assistance calls

I was denied upgrade & points by Hertz despite entering my Hertz Gold membership with QEEQ….. ?

I was denied upgrade & points by Hertz despite entering my Hertz Gold membership with QEEQ….. ?

Very nice people at Hertz front desk in Tampa airport. Place easy to find (plenty of signs for both car rental and specific companies). Car was in a technical very good condition. Easy to return the car. one small negative issue: Windshield was not clean (even trying to do it myself did not help in improvement) Issue was mentioned when car was returned and I was told they would look into the issue.

Very good reservation process. Car as expected. Price was the one confirmed. However I do not understand why QEEQ did charge Nov. 10 an amount of 34,56 Euro

The only issue with this reservation was Hertz @ Pit Airport did not have the reservation in there system. They inform me the reservation was booked at there other location on the other side of the airport.