Smoke screens and dark patterns. The price is not the price. What a waste of time. Never again.

Pretty good. Arrived at midnight and they promptly resolved any issues.

The car model did not match the one booked.

The staff was very friendly. I rented an X3, but received an X1.

Forcing us to buy insurance that overlaps with the one purchased on Zuzuche, and there’s an additional charge of 390 RMB for the repeated purchase. Please address this, Zuzuche!

Booked Ford Fusion which was shown as full size car by easyrent. I am fully aware that it is not very common to get a specific model but Thrifty insisted that a Fusion is an intermediate car and tried to give me an alternative intermediate. Only after strong representations was I provided with a full size.

Perfectly ok other than having to be in a stressful situation to get what I had paid for after a nine hour flight and before a fairly long drive. Not sure what went wrong with the set up but could have done without the experience.