Continue to be pleased with cars hired from East Coast. Always great value. Always supplied with the car requested. Always confident that the car will perform well and has been well-maintained. (Cairns office of East Coast deserve special mention as their cars are always immaculate inside & out!)
Like: Car was responsive and had plenty of power also very fuel efficient and spacious inside.
Dislike: Road noise inside was a lot louder than l expected for such a new car.
The auto locking system drove us mad when one of us wanted to nick into a shop for a few seconds.
“My first experience was better, this time I am not sure if I should pick up car from them again”
About East Coast:7.3/10
Was given a car with many kilometres, the sign for petrol tank was faulty. It couldn’t reach full tank. The car was not fuel efficient and other drivers pointed out that the tyre were worn off they told me to be extremely careful
About QEEQ:9.0/10
The booking mentioned about Hyundai 2 doors without clearly mentioned it was manual. I was charged extra for auto at pick up.
Nice staff. Smooth pick-up and drop-off process. Close to the airport. Would definitely recommend.
About QEEQ:8.0/10
The overall process went good, nothing to complain about except... You are not told right from the start when you make a booking that even if you buy the highest possible insurance, you will still have to pay from your own pocket any damages that might occur in the case of an accident and then way for a refund from the ensurer. This should be much better communicated.
The staff were great actually. I had to make two different reservations with the first being for 2 days before the second reservation. They were able to combine the two so I didn't have to come back after the first reservation. Everything went smooth and that is how I like it.
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J.Gray
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View more >Dislike: Road noise inside was a lot louder than l expected for such a new car. The auto locking system drove us mad when one of us wanted to nick into a shop for a few seconds.
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