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Last updated on: May 8, 2024
282Rental Locations
84Airport Locations
Map View of Car Rental Locations in London
Europcar
8.5/10
GREEN MOTION
6.8/10
Alamo
9.0/10
SURPRICE RENT A CAR
7.1/10
AVIS
8.0/10
Budget
8.6/10
Enterprise
9.0/10
Hertz
8.3/10
DRIVALIA
7.0/10
Easirent
6.9/10
ARNOLD CLARK
10.0/10
ACE
6.1/10
Keddy by Europcar
8.3/10
Routes
8.0/10
Dollar
7.6/10
GOLDCAR
7.3/10
Firefly
9.2/10
Interrent
7.2/10
National
9.0/10
Michael
London
Ben
London
Reviewed: March 30, 2024
The car was a new large MG with lather seats. Very good condition and clean.
K.Monopoli
London
Reviewed: January 14, 2024
The lady that helped me was incredible, super helpful and very friendly.
hyunwoo Song
London
Reviewed: November 4, 2023
I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.
Laura Mc
London
Reviewed: September 17, 2023
It was a late flight and there was a large queue when we arrived so we were waiting quite a while to get the car. We received a free upgrade from an economy to an SUV. Staff were so nice and helpful. Car was lovely and clean. Drop off was very easy.
Olwen Bursua
London
Reviewed: April 14, 2024
The staff were amazing and funny and suited me to my car perfectly. No hesitation in rebooking with them but I want QEEQ to get the recognition.
R.Webb
London
Reviewed: January 23, 2024
Green Motion is generally very good, but the Heathrow branch is located at the Holiday Inn which is currently being used as an asylum seekers holding area by the government and feels very insecure. Be aware that the depot does NOT open at 06:00 as reported by Qeeq and Green Motion's website but at 07:00. Note also that there is no toilet on site and no shuttle service to/from the airport apart from the hotel Hoppa bus service which is infrequent.
Andrew
London
Reviewed: December 29, 2023
Excellent team, if you are a newbie just ask which bus stop you have to get off at and also ask the bus driver to let you know when to get off.
London
Reviewed: December 9, 2023
The team at the reception provide excellent service
I.Sandhu
London
Reviewed: September 6, 2023
Yes staff were great! The shuttle to return to the airport was over subscribed and had to wait nearly 40 mins making me nearly miss my flight.
Jeremy
London
Reviewed: March 8, 2024
Staff was really helpful. vehicle had some issues such as the wiper falling off midway while driving but other than that, everything was great.
London
P.Shields
London
Reviewed: January 18, 2024
Didn’t get the car we’d paid more to get & tried to give us a smaller car that wouldn’t have worked for us . Didn’t advise us of the £15 ( $30 AUD !)London congestion fee at both pick up & drop off and couldn’t really say where that as well as the low & ultra low emission zones were .
S.Hocking
London
L.Lai
London
Reviewed: December 30, 2023
The service at pick up and drop off was exemplary. Staff were very helpful.
S.Kilian
London
Reviewed: March 2, 2024
The whole experience was very disappointing to say the least. We have used QEEQ several times with a good experience and also have 3 upcoming bookings. The level of service we received on this occasion was a joke, very unprofessional staff at Surprice who made us feel like we were being blackmailed. We arrived and unfortunately I had forgotten my drivers license (my mistake). I did have my international licence but they wouldn’t accept this or a photo of the one they needed. We then had to change the booking into my husbands name and then pay for additional insurance on top otherwise have a £15000 excess!! I told them we had already paid extra for a zero excess policy but they said that was now invalid. We then had to pay extra making a $400 booking into an $800 booking (approximate numbers). On top of that they provided us with a car with front end damage. Also original booking was full to full and car had 2/3rds of a tank. NOT IMPRESSED AT ALL.
London
London
Reviewed: August 25, 2023
Very good service throughout the process. Only negative was there is no pickup from Heathrow terminal 4 which meant we needed to get the train to terminal 3
Peter Robinson
London
Reviewed: August 9, 2022
Very efficient, very cheap. Only issue: they really pressured me to take out extra insurance. Other reviewers make the same comment. Pretty clearly, their business model depends on making money from selling renters insurance. I had to insist really hard that i absolutely did NOT want the insurance they were trying to foist on me.
S.Graves
London
Reviewed: March 30, 2020
Surprice is running an insurance scam. They give you a good price initially but then look extremely hard for something to charge you for when you return the car in order to make up for the good initial price. You'll be better off just paying up front with a more reputable company. For us, they kept pointing stuff out until I couldn't provide a photo proving it was there before.
EG
London
Reviewed: February 27, 2024
I like Qeeq because of the fully comprehensive insurance policy on offer. When I got to Avis, I decided to purchase the Excess Insurance Waiver. I was told by the person at the Avis desk that it would cost £83 plus VAT for 4 days. I decided to pay that as £100 was worth it not to be faced with a possible excess of £1,500. When it came to signing the contract, I saw that the cost was £144 and not £100. I asked why. I was told that this was "£83 plus VAT". I knew that this was UTTER NONSENSE and that the person behind the desk did not have a clue what they were talking about. It turns out that car breakdown had been added in for £20 without telling me. And then Avis add a "location surcharge" of 20% of all extras added. So there was 20% added onto the £83 waiver insurance and 20% added onto the £20 car breakdown cover. What an ABSOLUTE SCAM!!! I raised this with the manager and the issue was sorted by giving me half a tank of free petrol as compensation for the "location surcharge" which could not be removed. BE VERY (!!!) CAREFUL WITH ANY OF THE CAR HIRE COMPANIES AND THE HIDDEN EXTRAS THAT THEY TRY TO ADD ON
Stephen
London
Reviewed: December 29, 2023
I pick up the car at night so I didn't really check it thoroughly before driving off. The next morning I discovered that the seats are full of bread crumbs which is probably left by the previous user. Overall the car is ok except for dirty seats.
Ricky Hards
London
Reviewed: August 31, 2023
Brand new car, only 2ooomls what more can i say :)
Andy
London
Reviewed: December 9, 2022
Counter staff were excellent and the drop off was so quick and easy. The shuttle bus was great too , can’t recommend Avis Heathrow enough.
m.CAMPBELL
London
Reviewed: October 13, 2022
A reliable and trustworthy company that provided me with a great vehicle and quick and dependable shuttle service from the airport.
U.YOUSAF
London
Reviewed: January 21, 2024
I met kashif at the counter. He was really professional. It took 5 minutes for whole process. Car was out of my expectations. Really happy with the service. Would recommend to everyone.
C.Madin
London
Tom Frost
Luton
Reviewed: December 11, 2023
Great customer service on collection and return of the vehicle. Originally rented from Europcar but got refused due to some new rule that a random check has to be done on the driver. Budget were more than accommodating and their customer service makes me want to return
P.de la Salle
London
Reviewed: December 2, 2023
Very good service from pick up to drop off. There are extensive roadworks in the Euston area so please allow sufficient time when booking here to collect and drop car off.
VaRAd aGGaRwaL
London
Reviewed: January 9, 2023
They gave me a free upgrade. Happy with the service. Would be better if they were more closer to the airport.
S.Bean
London
Reviewed: January 9, 2024
Very helpful, pleasant, friendly and efficient staff. Would use again
Liverpool
Reviewed: May 19, 2022
The people in both the pick up (Ben) and the drop off (didn't note his name) were very nice and helpful We got a nice car One minor issue: one of the brake lights in the rear did not work
Cakiwa
London
Reviewed: March 12, 2020
The staff name Salem very helpful person.. I will go for Enterprise again! Thanks.
M.Vardalia
London
Reviewed: January 28, 2020
There was no other cars available so I get the petrol Jaguar. I am not particularly fond of this car, but everything else was good.
M.Vardalia
London
Reviewed: October 3, 2019
The staff were very welcoming and helpful. There was an issue with my rental but they managed to sort it out effectively and quickly.
HRGold
London
Reviewed: January 5, 2024
Everything about the car was OK but we have been changed more than 50 pounds for VAT and other nonsense. Also they charged us for a full tank while the tank was half full!! Never go for herrtz again.
My Account
London
F.Zia
London
Reviewed: August 18, 2022
The counter staff Mr. Amaan was very nice and polite. He had excellent customer service skills. I would recommend Hertz for everyone hiring a car in UK
H.ABDELKEREEM
London
Ik from Galway
London
London
Reviewed: January 4, 2024
Car only had 1/4 of a tank petrol. Car provided was a Peugeot 3008, not a volvo xc60 as advertised.
Weishee Chia
London
Reviewed: November 25, 2023
I booked the car through QEEQ Car was great. I extended the car rental via Drivalia platform Credit payment was to Drivalia But after countless emails, no invoice could be provided for me vehicle extension
J.Lock
London
Reviewed: January 2, 2024
Overall good experience, the bus instructions were a little confusing and the bus to Drivalia is the hotel hopper, they could be more explicit in those instructions. Honestly the company should just look them over again and make them better. Mileage limit not an issue but might be for some.
T.Serghi
London
Reviewed: September 18, 2023
The manager at this branch was a legend! Made everything clear about the policy’s for protection had my car ready within 10 mins. He would be the first person I’d send people too for a hire car and I will defiantly be using them again.
London
P.Crosby
London
Reviewed: August 18, 2022
The car was fine. There was some delay on pick-up due to incorrect address of Easirent desk at Gatwick in the pick up instructions. They could not explain the error.
London
Reviewed: August 11, 2022
Poor CS on pick up with endless hassle to get the car as a local hirer. Seemed focused on selling add ons and to foreign travelers only. Jetta should be medium saloon car not a compact. Had to let family travel by foot in order to transport luggage
D.Armstrong
London
P.Teo
London
Reviewed: August 25, 2023
The rental place was easy to get to, was very clean and I did not have to wait at all before someone attended to me. The car was in a great condition and ran very well. It was also very clean. Drop off was as efficient as pick up and I am very happy with the service.
A.Davis
London
S.Oberoi
Hounslow
J.McDougall
London
Reviewed: November 8, 2019
Friendly staff, car was exactly what was ordered with no problems.
K.ALAHMARI
London
Reviewed: October 14, 2019
The drop off the car is not on all cities, just 2 , I went to Birmingham to drop off beside the same branch was in Manchester.also,
L.McNab
London
Reviewed: September 20, 2019
Counter staff initially told me I had no insurance and convinced me it was because it was booked as for US based folk and they had it on cards and did not need it. Luckily I realised that my booking said I had and pointed it out - I had passed over that info
F.Walsh
London
Reviewed: December 19, 2022
Staff overselling upgrades and unable to process deposit due to machine error twice
A.Barnes
London
Reviewed: December 7, 2022
I was so impressed by Rodney who assisted at Europcar. He was polite, friendly and went above and beyond. I was very happy with the upgrade he gave and made my day. Rodney is by far a credit to Europcar and will certainly be using them in the future. Nothing is too much trouble for him, thank you!
P.G.
London
Reviewed: June 29, 2022
The car requested - Volkswagon - was not available. the options were not great so had no option but to pay a lot more and take another vehicle.
W.Hoh
London
Reviewed: October 17, 2019
Take long time to pickup cars because the service personnel persuade to upgrade and cross sell insurance. The car also have few scratches on bumper and fenders during my pickup.
G.Wilson
London
Reviewed: August 27, 2019
They didn't have any SUVs in, so had to make do with what they did have (a skoda!). Was offered a number of upgrades for a cost, which I thought awfully kind of them. They seemed genuinely surprised when I suggested that I should be getting a free upgrade given that they didn't have the car I booked available.
C.Hutson
London
Reviewed: December 13, 2022
The counter staff, both at pick up and drop off, were amazing. I cannot praise them highly enough.
E.Roscoe
London
London
Reviewed: January 1, 2020
Dollar were fantastic. Super helpful, understanding and the lady who served me at Stansted was an absolute pleasure to deal with. Had a fantastic car, much better than I booked and paid for, and a wonderful experience.
T.H.
London
Reviewed: October 8, 2019
Dollar was very nice but took 30 min to do paperwork and bring car out. Much too long for prepaying. The counter person was very nice for too slow.
A.Hart
London
Reviewed: August 14, 2019
The car we were offered was a seven seater but the rear seats were basically children's seats. I had to upgrade to a larger model for an additional £80. The customer service representative didn't give a damn about us just getting the money. POOR AT BEST.
R Helsby
London
Reviewed: August 4, 2019
45mins is too long to wait to pick up the car. Not enough staff and the process takes too long. It needs to be streamlined. I emailed on 20th July to get drop off instructions to Gatwick. No reply still after 10 days. Online instructions do not give details of what hours shuttle is available
M.Evans
London
London
Reviewed: August 15, 2019
make sure you bring all the required documents. passport proof of address within last 3 months credit card dvla check code
CDP
London
Reviewed: August 3, 2019
Terrible service and very long wait for car. They would not accept my Amex card so I needed to make a payment to my Visa card as the deposit they asked for was GBP 1,260 which is ridiculous for a mini car. No Wifi available so I was forced to buy their insurance which was GBP 160 for the few days. I left feeling ripped off and will never use Goldcar again.
J.Duncan
London
Reviewed: July 24, 2019
You definitely get what you pay for - they are cheap for a reason. After queuing for 90 minutes in the office, every other customer had problems of some kind all to do with inflexible and unrealistic policies. After my 90 minutes in the queue, 25 minutes to process the transaction, I then had to queue for a further 25 minutes while the car was cleaned. All in all, I spent 2.5 hours to collect a car. Never again!
M.Rizvi
London
S.Mackay
London
G.Brandon
London
S.Gurung
London
B.Keenahan
London
LORD D.
London
Reviewed: July 31, 2019
This company are the worse bollocks I have ever come across. EWould NOT give me a car that I had paid for because they said my drivers licence was not mine. WTF....... I had o2 bill, code from DVLA, everything registered to address on my licence which was mine. THIS IS A SCAM BEWARE OF INTERRENT. I was not the only one this happened to when I was waiting.
W.Ashley
London
Reviewed: July 17, 2019
Not a negative thought in the whole process. Simple, would recommend to friends.
London
Reviewed: June 7, 2019
Booked the rental for 8 am pick up only to find the office was still closed. Found telephone number on internet as no telephone number, help or advice to be found at the rental cabin. Called interrent and was told in a very dismissive tone, I would just have to wait until the staff got their. Not a good first impression at all. When staff appeared (8:15) no apology or even acknowledgment that I had been waiting for the 8am collection. Was given an upgrade to a “Mitsubishi” which was actually a MG3. No complaint about the car or the value for money but the service leaves a lot to be desired.
P.Dunn
London
Reviewed: July 21, 2019
The car had a side pocket full of toe nails in some sort of liquid and looked awful, the booking fellow was a nice helpful person, the car cleaner / service person who was working with him had a bad attitude and was not respectful to the booking agent.
London
Reviewed: July 17, 2019
Counter Customer Service team were terrific but a Sat morning rush meant waiting for 30-60mins to collect the car. That wasn't great as it ate into 1hr of my hire and travel time.
james s
London
Reviewed: July 9, 2019
the counter staff at National were excellent. I was very short of time so also short on patient. The gentleman got me in the car in under 10 minutes and gave me some water and munchies for my journey.
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