CRETE CAR RENTAL REVIEWS

Car was 20 years old and stank.

Friendly staff at both checkout and drop off. Car seats for children could be higher quality.

Swift response to queries.

The car was not as described but lower quality. Apart from that all was great.

We received a new Opel which was great. The representative told us to take pictures of any damage rather than come out and inspect it with us. There were no issues at drop off with the damage we saw at pickup. They charge an extra fee for offhour drop off at the airport despite that there were multiple representatives who were already at the counter when we arrived to drop off the car. We also had to wait for them to go to the parking lot and inspect the car.

Voiture non conforme à la réservation mais véhicule du même type ( fiat panda recu alors que le véhicule commande était une Toyota aigo) Lors de la récupération du véhicule le personnel voulait le vendre leur assurance et était très insistant à ce sujet malgré mon refus Quand j'ai retourne le véhicule ils avaient l'air déçus qu'il n'y ai aucune marque à me facturer

Car was clean and reliable but reasonably old and had some damage to it

Easy to use and no issues

I was told on arrival that my card wasn't valid and I'd have to provide a €300 cash deposit along with a €180 admin charge. The car provided was not the one I ordered on the website but was a high mileage wreck with lots of scratches and dents. The air con didn't work and more worryingly the brake fluid light kept coming on. On returning the car the staff weren't interested in my complaints.

I've had to mark everything as 'Terrible' because, despite booking a VW Polo (automatic) or equivalent 9 months in advance of my arrival, no suitable car was available on the day. I was told that if I wanted an automatic car (which obviously I did as that's what I'd booked) I could either have a Smart car (wouldn't fit my luggage) or a Mercedes Vito (7 seater minibus). Obviously neither were suitable. I was told I'd have to wait until the next day for a suitable car - also not acceptable as my resort was a 1 hour drive from the airport. I was eventually offered a choice of 3 larger manual cars. Of course, I was forced to accept one - a battered up old Ford Focus. What a treat, thanks Keddy by Europcar. I don't drive a manual car at home so wasn't keen on doing so in a foreign country - hence I'd booked an auto. The company was not willing to compensate us financially as the Focus was in a higher bracket to a Polo. Hardly a benefit when you want a small car you can swing through the tight roads and park without fear. Needless to say I didn't get the use out of the car that I expected, as I wasn't comfortable driving it...

I never booked with this company before, but I was impressed that they had a very efficient and fast service, without any waiting time. Of course, like all car rental companies, they are trying to sell you overpriced insurance and trying to convince you the total coverage you already have is usually useless - but that's part of that business all over the world, I guess. Overall I'm pretty satisfied with what I got - both as service and as a car, and will gladly book from them again.

I really like the automatic rebooking option when the price goes down very much. No other car rental site offered me this before.

They gave us a hybrid car, which was much needed in Crete considering the fuel was a bit expensive.

Great from start to finish, flight was delayed we called to let them know, no issues upon collection. I liked the fact they also had staff outside who gave you the car and collected it back at the end of the rental so you dont have to mess about going back and forth to the desk. The car was also great, good spec.

Smooth process

La voiture n était pas conforme à la réservation. Un sur coût de location de 144€ lié au refus de l’agence de faire une empreinte sur ma carte Gold pour la caution, plus 350€ en cache pour la garantie. Prise en otage soit nous payons, soit nous payons l’annulation de réservation Garantie qui a été retenue lors de la restitution, suite à une éraflure sur le parc choc, quid de l’assurance ???

Mon parcours de location avec site était satisfaisant

Not impressed with Goldcar, their staff was not so interested in servicing the customers. Car was so so.

The car was new and in good condition. We have got an upgrade since all cars from the requested category were gone. I understand Crete is dusty due to a lot road's being unpaved.But it was not very clean in general. We had to wait for more than an hour at the airport until someone from Centauro came with the shuttle van to takes us. The drop off was very quick with no issues. Refunds of fuel and deposit all ok.

Booking was very easy and I saved some money with the rebooking option. Great and well done Easyrentcars.com! Thanks!

Abby Car was great. East Rent was no help. Great car. Terrible communication between Easy and us. Did not know where Abby was located and had no help from Easy. Stood at Arrivals for an hour running around looking forvhelp.

Communicating by yext with Easy seemed loke talking to China. No local phone numbers given!

Horrible old Fiat. I didn't want to drive the whole car any more than I had to

The pick up information its not clear enough.

la voiture ne correspondait pas a ma demande initiale c 'était un vieux vehicule avec 120000 kms la consommation était importante 10l au 100kms pour info j'avais demandé un vehicule categorie b et on m' a loué une vw passat break dans etat tres moyen… impossible de conduite la nuit car l'eclairage était nul...

The car given appeared to be the worst one at the pick up location. Dinted panel, holes in the upholstery. Seemed like an old car.

The car was too small and I don't like to be Pushed into buying additional insurance