ミュンヘン—白鳥城—フィリップ港—チューリヒ—森黒\バーデン・バーデン~フランクフルトハイデルベルク—ウィスバーデン—

The front desk and support staff were professional, enthusiastic, and communicated smoothly and pleasantly.

Very good.

The car's condition was good, and the pick-up process was smooth

The airport counter staff were extremely friendly. Even when I returned the car to the wrong location in the garage, they still efficiently helped me with the return process.

The store didn't even ask me and just added full coverage, charging me several times more than the rental fee. It was absurd! Later, I switched to an automatic because the manual was too hard to drive and discovered I had full coverage. Since I had bought comprehensive insurance from QEEQ, I only needed basic coverage. It took forever, but the fee was already charged. Not sure if they'll refund the difference. So frustrating!