Shirking responsibility, complete mess

Mediocre

They promised a full tank, but gave us a car with an empty tank and refused to fill it up. During the car inspection, they pretended to record two scratches but didn't actually mark them on the form. They tricked me into paying 1500 rupees, and when returning the car, who can manage to return it with an exactly empty tank to the airport? I still had more than half a tank left. Really wanted to curse.

Surprisingly, no deposit was required, just the credit card number.

At first, the staff gave me a Hyundai i1 without mentioning the downgrade! The price difference is significant! I almost got scammed! Eventually, I managed to get a car of the same class as the booked Accent. The worst part is that the fuel tank was empty and I had to refuel myself. When I mentioned it, he said just return it with an empty tank! Who can gauge the fuel level that accurately? This is clearly unscrupulous!