バンクーバーto seattle and the return

Standardized procedures, some small additional charges like extra insurance and whether to buy a full tank of gas, but experienced people can handle these easily.

I booked a Camry, but they gave me a Jetta. The staff insisted they're the same.

Unwilling to help, for example, no staff were willing to help install the baby seat. In the end, we had to ask the manager. Compared to the service from Hertz in Japan, it's far behind.

La tarifa final fue muy superior a la contratada porque el vehiculo tenía ruedas normales y necesitábamos ruedas de invierno. Igualmente contratamos seguro a todo riesgo que no se incluia en el precio original.

The staff of hertz hard sells the insurance and car upgrade. I rented some cars in other companies such as dollars and budget. Their staff would also like to sell the insurance but not like hertz. The other companies sold it softly. I would never feel hard feeling. Regarding the prepaid fuel, i was cheated. I asked about whether the unused fuel would refund to me. The staff said yes twice. But i found that on the website there is no refund on the prepaid fuel. After that i found the customer service team of hertz. They helped me to solve it. I don't think the staff of hertz confusing of refund and refuel. I think he would like to cheat on me. Lastly, i booked RAV 4 or similar. Hertz gave me the Kia Sorento. I am not sure whether same grade or not. But it was quite gas consuming. It can run 7km per litre of gas. It consumed more gas than i expect. i expect it can run 10km per litre like santafe hyundai.

Good service, everything is good. The cs is helpful and nice. However, i hoped easyrentcar can help to set up a make sense and fair maximum cap of late return.