Very satisfied, no hidden charges.

Overall, we were quite satisfied with the process from car pick-up to usage, with minimal contact with the rental company. During the rental period, a few issues arose. Although the QEEQ platform contacted us promptly and tried to resolve them, many problems were still directly resolved by us with the rental company. The QEEQ app didn't contribute significantly to problem resolution. Additionally, the vehicle information displayed on the app was not comprehensive. Details like the size and other aspects of the vehicle, although it indicated it could seat 7 people, lacked a detailed description of the overall size, interior space, and vehicle power.

Very good and convenient

Suria staff were so helpful and communicated well. They dropped off the car at our Airbnb, and picked it up at the airport. When we were rushing and almost missed our flight due to Hari Raya traffic, one of the staff members came and met us at Departures. Overall, we were very impressed and happy with Suria.

They didn't give me expected car. They featured new model of Honda City or similar but instead they gave me older vios.