Excellent service and nice staff

T.Dhafar

United Arab Emirates

Reviewed: Mon, Jul 2, 2018

About Europcar: 8.2 /10

Like: Vehicle was 2017 model @12k milage, neat and clean Payments and billing was handled correctly and without delays on authorized amount on the credit card
Dislike: Expected 2018 model as communicated by counter while picking up but the car was good

Intermediate SUV | Infinity Qx 80 or similar

1 days rental

Relevant Reviews on Europcar TERMINAL 1 DUBAI INT AIRPORT

H.CHOUREITAH

United Arab Emirates

1 days rental

Compact | Hyundai Accent or similar

Reviewed: Sat, Feb 22, 2020

About Europcar: 9.3 /10

The treatment was perfect, they provided higher class car than reserved, car is brand new nd very clean, the only problem the the deposit amount will take more 20 days to return, which is too much, traffic report can be received within 5 days max!!

About QEEQ: 10.0 /10

United Arab Emirates

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Tue, Feb 18, 2020

About Europcar: 7.7 /10

Staff could’ve been more helpful by opening the door when they can see I'm trying to push a trolley & my wife’s pushing a baby pram. Car wasn’t cleaned either & we had to ask for water when previous rental companies in Dubai provide these without asking

About QEEQ: 8.0 /10

T.Alyami

United Arab Emirates

1 days rental

Compact | Mitsubishi Lancer or similar

Reviewed: Tue, Apr 23, 2019

About Europcar: 4.3 /10

The did not send the invoice details by email: turkiemt0@gmail.com

R.White

United Arab Emirates

1 days rental

Full Size Van | KIA Carnival or similar

Reviewed: Wed, Apr 17, 2019

“The wait”

About Europcar: 9.0 /10

The Wait was an appalling experience, extremely slow processing of customers and a long queue developed. No communication as to why it takes so long to process a person - 20 minutes each client? seriously bad. My car had to be brought from a different terminal.

About QEEQ: 8.0 /10