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From Canada
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+44-2035140670
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+81 3-4578-4029
From Argentina
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From Chile
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6076395334
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6076395334
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Search for ACE Car Rentals in Bordeaux

a ne pas refaire

Reviewed: Fri, Dec 6, 2019
About ACE: 7.3 /10
ACE inexistant à l'aéroport de bordeaux, et je découvre au final que c'est une autre agence qui va me louer la voiture... parking en travaux avec mes deux valises à parcourir le parking pour trouver quel loueur représente ACE !!!!! une location réservée ou on me donne le choix entre deux voitures, j'en choisie une et on m'annonce que pour celle la c'est 10 euros de plus, sans compter le message insistant de l'agent qui veut absolument me faire souscrire une assurance complémentaire. Qu'en cas d'accident il m'en coutera une franchise. J'ai fait 10 h d'avion et j'ai vraiment autre chose à faire que de chercher l'agence partout, je suis fatiguée et je suis assez grande pour savoir que l'assurance en plus n'est pas une obligation. Surtout que vous avez des assurances et que vous outrepasser vos prérogatives de loueur en annonçant que la caution sera prélevée si il y a un accident avec un véhicule assuré tout risque. Formez mieux vos agents et ne prenez pas vos clients pour des imbéciles et affichez sur le bureau a bordeaux un panneau pour ne pas avoir a chercher vos bureaux.
About QEEQ: 8.0 /10
Volkswagen Polo image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

P.Foulk

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Aug 14, 2019
“Insurance more expensive than rental, car picked up at night it was dirty and staff useless”
About ACE: 4.3 /10
Terrible service, car picked up at night, dirty, staff not even willing to show us where the car was ( used the key and light car to find it), won’t go back!

A.Dawson

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jul 10, 2019
“Hidden charges”
About ACE: 8.7 /10
We waited over an hour and despite booking with ‘Ace’ we were with Goldcar. When we got seen, it took 20 minutes for the rep to find us a suitable car and then I was told the deposit on my credit card was a lot higher than I had expected and exceeded my credit limit. I therefore had to pay an extra €118 for the Super Relax Cover, thus doubling the hire charge. Not a pleasant experience.
About QEEQ: 10.0 /10
It was fine.

G.Connah

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jun 5, 2019
“Very good service”
About ACE: 9.3 /10
The car was excellent as was the pick up and delivery service. I was, however, disappointed at the 50 Euro penalty for filling up the fuel tank with very little fuel needed. As the car was returned 2 days early, I felt that the 50 Euros was excessive even though it was probably in the terms and conditions. Under these circumstances perhaps you might consider refunding part of the penalty.
About QEEQ: 10.0 /10
Excellent service

P.Antrobus

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jun 5, 2019
About ACE: 7.0 /10
No issues with the car however despite already requesting on two occassions I'm still awaiting a copy of my return paperwork and deposit. I took the opportunity to inspect the car thoroughly along with the car hire company representative present and it was confirmed that no damage was observed. The paperwork was completed on an ipad at 20:30hrs on Sunday 2nd June and I signed and confirmed my email. I was then notified by the attendant I would receive a copy confirming the car had been returned in an acceptable condition. Disappointingly I have yet to receive a copy of the signed paperwork. The attendant also informed me it would take 7 days to return the deposit to my credit card. I emailed Easyrent and they have sent an emil to the car hire company but I'm still waiting.
About QEEQ: 8.0 /10

S.Clee

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Thu, May 16, 2019
“I would not use this company again”
About ACE: 6.0 /10
Not use again simply because on picking car up, we were told that we were not covered for anything on car unless we paid €188 for their insurance. I had paid extra when booking the car for initially for coverage. They told me at counter it doesn’t count and we would be charged for anything wrong on return of car. We opted not to take it but puts an amount of anxiety on you during by whole holiday.
About QEEQ: 8.0 /10

Pay for Car Rentals with Crypto

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