CAR RENTAL REVIEWS ON BUDGET IN HOUSTON

It's okay.

No staff present at Budget company.

Make sure to read the contract carefully; there are many traps!

Unnecessary charges, extremely irresponsible service

The vehicle want ready at 4:45 am nor 5:00 am I had to wait till 5:15 for manager to come in and get the vehicle ready including washing and cleaning out the vehicle witch take 30 minutes. I was late opening up my business because your service wasn't together. I wasn't explain how to gas, or operate ant part of the vehicle. I wasn't accommodate or nothing for the wait not good for business

First car given to me I could not find in the car lot had to go back to change it. The first car was also small than what I reserved.

I really dislike this company! They did not provide the car at the price I booked online and added several unnecessary insurance charges. Additionally, my reservation included a different drop-off location, and they charged me an extra $150 for a one-way fee. It's totally unreasonable! Even worse, the attendant told me that if I didn't add the insurance, I shouldn't rent the car, and they charged my credit card before letting me sign the contract! I advise all Chinese tourists to avoid renting from this company; they take advantage of Chinese customers!