CAR RENTAL REVIEWS ON ADVANTAGE AT HARRY REID INTERNATIONAL AIRPORT, LAS

Very fast

Like: Efficient and helpful. Car was allocated, prepared and ready to drive away. Would choose Advantage again.
Dislike: Lots of stickers still attached to the vehicle. This spoilt its appearance but not my job to remove them. Presentation needs improvement.

Like: Ease of handling and pricing
Dislike: N/A

Like: we loved the car. we had what we requested, a red Camaro convertible .
Dislike: We waited for 2 hours in a line up to get waited on to get our car.

Like: Price / value was great, service was superb
Dislike: None

Like: good car for the price
Dislike: tried too hard to sell me fuel pre pay

Why do I have to fill out so many fields? If I don't want to fill it, just skip it. Gosh, it's gone again? The waiting time is too long. Also, they kept trying to sell me insurance.

Forced to add paid insurance

They push extra insurance, almost like intimidation.

Like: Service

Like: Friendly staff at Las Vegas
Dislike: Anti skid light kept coming on, car smelled of body odour for the period

Like: The price
Dislike: The horrendous wait picking doing the paperwork before picking up my car. When there's 8 people waiting in line and each person in front of me is taking a minimum of 15 - 20 each to get their car assignment... I get a little "testy". The reason it takes so long is because your sales agents (that's right, "SALES AGENTS") are up-selling every costumer on insurance, upgrading cars, add ons... it's a bit ridiculous and takes a LOT of time. So, I wait and wait and wait while the agents explain everything to the people in front of me. I know you want to make more money but it's a REAL HASSLE for those of us who know we don't need or want anything extra. Find a way to service those of us who don't need or want extras without it costing us more money. Let us fill out the necessary paperwork BEFORE we arrive. Then we could go straight to the cars and go. I've rented a LOT of cars. I don't need or want insurance or ANYTHING. Just the car please. AND... stop making me wait in line for a half hour... and sometimes an hour just to talk to your counter agents.

Excellent! A young lady from the U.S. assisted us, and everything went smoothly.

Had to wait too long during pickup, all the waiting customers were swearing.

Like: Toyota car
Dislike: None

Like: Have good experience