“Modern cars, friendly staff, great value for money”
About Easirent:9.7/10
Brand new car in great condition. If I were to rent from them again I would phone for pick up at Birmingham Airport as soon as I was leaving the plane as the only draw back was that we waited 25 mins to be collected. That meant that the kids were cold and restless so started running around. This is not a safe combination in a car park. This wouldn’t have been an issue if I was travelling alone or with just adults. Staff were very friendly and all was explained well.
many upsell for insurance, although they know I have insurance from EasyRentCars (AXA) and upsell for gas full-to-empty about 90 GBP that so expensive.
'Alexandra' at Luton gave me a brand new, more spacious car than I thought I would get! On return, one of the staff thought that I may have made slight damage to the car, but volunteered nonetheless to ask another member of staff, who confirmed that the damage was negligible and did not warrant any payment. Very decent behavior!
After a long haul flight arriving at night, I was kept waiting in an empty waiting room for almost 1 hour.
When I eventually got served and was handed the EasiRent paperwork, the man informed me that EasiRent had to hold a "blocking fee" of GBP1,500 on my credit car in case of an accident.
I told him I had paid additional fee for nil excess and I even showed him the paperwork but he still insisted on this fee.
I was basically told that if I did not agree to the fee, then I would not be allowed a vehicle. I had no option but to agree, as I needed the car to drive a further 2 hours.
When I looked over the car the next day in the light, it was extremely dirty not having been vacuumed inside, dirty windows and poor quality windscreen wipers.
Overall, not a good experience with EasiRent and I am sorry to say, that I would not recommend them or use them again.
About QEEQ:8.0/10
This is the second time that I have used EasyRentCars and I am happy with the service.
For clarity and to avoid confusion, EasyRentCars is separate to the hire firm EasiRent.
I would recommend EasyRentCars and I would use them again.
“Disappointing customer service on refunds, guess there hoping customers forget and keep profits.....”
About Easirent:7.7/10
Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944
“One of the best car rental experiences I have had to date, and I've had a lot!”
About Easirent:10.0/10
The staff were excellent throughout - courteous and so nice, really had a wonderful experience in Edinburgh with Easirent. Basically no waiting time at the desk and the car was in tip top shape! Thanks a lot guys you were stars!!
First of all they didnt have the ford focus I asked for, the man informed me they only had one which wasnt in use at the moment and havent been in use for some time.I didnt feel comfortable driving the clio so I asked for it to be change the man cleaning the car had no problem with this however the man on the desk did and started arguing with his colleague right for front of me he was very aggressive and unprofessional and it was quite scary to be honest
“efficient off site transfer, cheap car hire, check over car very carefully”
About Easirent:10.0/10
This car pickup was off site, but the pickup to site was quick.
The car was very nice.
The checkout did not pick up a very minor dent in passenger door, which was picked up on return. After 5 mins checking their database, it was shown to have been logged previously. But this should have been printed on the initial checkout sheet!!!
Initial car booked was intermediate the earlier car allocated was awfully stinking & was changed next day however was provided a compact car one segment lower than what I had booked
35 mins to pick up in 2 degrees Celsius, the van was waiting at the wrong bus stop behind a bus and with no signage on the front. The driver did at least help me with one of my three cases once we had finally found each other. Check in was complicated because of having to use the self check in machine, even though there were no other customers present and at least two staff working on the desk. The first vehicle issued was not read worthy due to a defective passenger-side mirror, which should not have been released for rental. The vehicle was swapped when I complained. The car was collected in the dark and covered in overnight moisture so some damage was not noticed on the rear driver-side wheel arch; this was only found when I reached my initial destination. Vehicle collection should be arranged in a well-lit area to ensure that no such damage is missed by the renter. The vehicle ran well and is comfortable. The shuttle can does not run frequently enough so I was waiting almost 30 mins after dropping off the vehicle to return the airport.
About QEEQ:10.0/10
All good. I received a price drop 'discount' prior to picking up the vehicle.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Jo1971
-
-
-
-
View more >J.Beatty
-
-
-
-
View more >As
-
-
-
-
View more >M.Evans
-
-
-
-
View more >S.Stan
-
-
-
-
View more >-
-
-
-
View more >C.Legemaat
-
-
-
-
View more >-
-
-
-
View more >J.More
-
-
-
-
View more >J.More
-
-
-
-
View more >J.More
-
-
-
-
View more >-
-
-
-
View more >S.Hussain
-
-
-
-
View more >K.Rhazaoui
-
-
-
-
View more >OgaSir
-
-
-
-
View more >Renae
-
-
-
-
View more >A.van der Meer
-
-
-
-
View more >-
-
-
-
View more >A.Urankar
-
-
-
-
View more >Simon
-
-
-
-
View more >Car Rental Brands Ranked In United Kingdom
Pay for Car Rentals with Crypto