Pick-up at the airport was convenient and quick. Despite the flight delay and it being near midnight, someone awaited us patiently, providing very attentive service.
The service attitude is very good, but the store's address wasn't clearly stated. It's actually inside the airport. The description mentioned someone holding a sign for pickup, but in reality, the name is displayed on a sign at the counter. It can be easily overlooked, so the instructions are not clear enough.
The location is quite easy to find, right inside the Radisson Hotel lobby where there's an office. The young man was friendly and attentive, and after arranging to return the car at the airport later, he personally arrived early to meet us at the airport on the return day. The pick-up and drop-off procedures were simple, especially at the airport, which was super convenient. The AVIS counter at Brunei International Airport is just inside the arrival hall's circular car rental area, directly facing one-quarter of the entrance. Exit straight towards PARK1.
The overall experience of renting and returning the car was good. However, one star is deducted because the car's audio system was really terrible, causing a lot of vibration and noise when turned on.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess?
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
March 18, 2024
Destination: Bandar Seri Begawa
Very good, detailed instructions.
View moreJanuary 4, 2024
Destination: Bandar Seri Begawa
Car was old. The price was expensive for such a car.
View moreFebruary 8, 2020
Destination: Bandar Seri Begawa
Did not inform customer that charges for early return of car is not pro-rated.
View moreSeptember 4, 2019
Destination: Bandar Seri Begawa
Pick-up at the airport was convenient and quick. Despite the flight delay and it being near midnight, someone awaited us patiently, providing very attentive service.
View moreAugust 24, 2018
Destination: Bandar Seri Begawa
The service attitude is very good, but the store's address wasn't clearly stated. It's actually inside the airport. The description mentioned someone holding a sign for pickup, but in reality, the name is displayed on a sign at the counter. It can be easily overlooked, so the instructions are not clear enough.
View moreJanuary 10, 2018
Destination: Bandar Seri Begawa
The location is quite easy to find, right inside the Radisson Hotel lobby where there's an office. The young man was friendly and attentive, and after arranging to return the car at the airport later, he personally arrived early to meet us at the airport on the return day. The pick-up and drop-off procedures were simple, especially at the airport, which was super convenient. The AVIS counter at Brunei International Airport is just inside the arrival hall's circular car rental area, directly facing one-quarter of the entrance. Exit straight towards PARK1.
View moreApril 13, 2015
Destination: Bandar Seri Begawa
The overall experience of renting and returning the car was good. However, one star is deducted because the car's audio system was really terrible, causing a lot of vibration and noise when turned on.
View more