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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
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+64-99508740
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Bulgaria Car Rentals

Guest reviews

1 / 17

September 18, 2024

Destination: Bourgas

3Worst car hire company ever

I waited in a queue for ages to return the car and in the end gave up and went and found the guy in the car park and got him to check it there and then otherwise I would’ve missed my flight

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July 18, 2024

Destination: Sofia

6.3Average

The car met my expectations, but finding the shuttle to the rental office was difficult with no signs for the Mex shuttle at the airport. It took over an hour at the office to get the car, and they insisted I pay extra for their insurance despite having AXA. They criticized AXA, saying claims would be delayed. They took many photos of the car and said I'd be liable for any damage. When returning the car, they seemed determined to find damage. They claimed a minor scratch on the right rear door, not in their original photos, but lighting and angles made it hard to verify. Their behavior left me very disappointed.

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Renata Tate

July 6, 2024

Destination: Sofia

10Excellent

The service was great, no extra fees, and the car was brand new.

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Booth Whittier

July 5, 2024

Destination: Sofia

6Average

Overall service was okay. During the return, the staff were almost using a magnifying glass to check for any scratches. Luckily, I had taken a video and detailed photos at the time of pickup. However, it was quite time-consuming.

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Arlene Christopher

July 2, 2024

Destination: Sofia

10Excellent

Very satisfied, the car was also great.

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Hugo Bridges

June 19, 2024

Destination: Sofia

10Excellent

Very satisfied

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Mignon Archibald

May 31, 2024

Destination: Sofia

2Poor

The company aggressively pushes customers to buy insurance that costs ten times the rental price. If you don't accept it, they won't rent the car to you, and your original payment is non-refundable.

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April 24, 2024

Destination: Sofia

10Easy car rental in Sofia

Very helpful and smooth transaction Accidentally booked the wrong terminal for pick up but managed to change drop off to correct terminal without any fuss Car was smart with intelligent driving guide that steers the vehicle to the road markings - good to have when you are driving abroad Car hire price was half price of direct booking with Europcar

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Miriam Lily

March 13, 2024

Destination: Sofia

10Excellent

The service attitude was great, and the car pickup process was relatively fast. The car model was not the original Ford Focus I booked, but a Suzuki. The car condition didn't look very good, but it had no issues running and was quite fuel-efficient.

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Israel Maldonado

July 21, 2023

Destination: Sofia

9.7Eficiente

Muy buena atención y servicio. El auto super cómodo y económico.

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July 3, 2023

Destination: Sofia

10Excellence

Everything went well

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Alex Kogan

June 29, 2023

Destination: Sofia

6.7Will use the again only if I have no other option

The pick up process was slow. We had to wait for the car for 25 minutes. The car was beat up and we had to go over a lot of dents and kinks. The car wasn’t clean on the outside, and the Soundsystem didn’t work properly. The inspection up after the drop off, went OK.

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Abner Timothy

March 31, 2023

Destination: Sofia

4Average

The return store had serious issues. They didn't receive the return date and time I filled out on the rental website. As a result, they closed early, and there was no one to assist me with the return.

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V

November 9, 2022

Destination: Sofia

8temps de retrait du véhicule tres long

le minibus était parfait, la sympathie au guichet était absente et le delà de traitement pour recevoir la voiture a pris plus de une heure

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C.McCormack

October 8, 2022

Destination: Sofia

9.7Long queue but worth the wait.

Long queues but great staff when you go to the desk. Many dings in the car were not shown on the handover sheet but they were patient while we pointed them out. Just as well as they went through looking for damage in great detail when we returned the car at the end of the rental period. Car had done 80,000km but in great condition and drove well.

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Ahmed Elsebaey

September 28, 2022

Destination: Sofia

10Thanks

thanks

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V.Kolarski

August 22, 2022

Destination: Sofia

10VERY Good

Everything was great. Car was new and clean. Stuff was very helpful. The paperwork upon receiving the car was a bit much and took some time.

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Sean

August 9, 2022

Destination: Sofia

10ok

Took a long time to get the car when in the car park (only one staff member who was busy. Very friendly staff!

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C.Eade

April 25, 2022

Destination: Sofia

10Would certainly book again!

The desk was manned out of hours for us to collect our car. Very helpful member of staff and the entire process was incredibly easy

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Rita Galsworthy

October 29, 2021

Destination: Sofia

10Excellent

Due to flight rescheduling, QEEQ and the local store both called to confirm. They arranged for someone to wait until our flight arrived in the evening so that we could pick up the car smoothly. When returning the car, the designated parking lot was full. After communicating with QEEQ customer service, we parked in the regular airport parking area and the parking fee was waived. Fantastic service!

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Jonathan Sawyer

April 8, 2021

Destination: Sofia

2Poor

Do not rent from this company. They charged my credit card multiple times, and I had to dispute the charges with my bank. I rented a car in May 2019, and today they fraudulently charged my credit card again.

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O.Terziyan

October 27, 2020

Destination: Sofia

10excellent

I would like to say many thanks to staff on during the procedure of pick up and drooping the car - Mr. Hristiya and Mr. Ivan , excellent and well done. Ovanes Terziyan

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Lawrence Christie

June 5, 2020

Destination: Sofia

4Average

Forced insurance purchase. Very poor service attitude.

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George B.

March 13, 2020

Destination: Sofia

4.7Very bad!!!!!

The stuff in the desk are thieves!!! They charged $514 from my credit card when they took it for the deposit procedure. I asked twice what is the purpose of using my card, and they replied it is only for deposit in case I damage the car. Be aware- this is a fraud!!!

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February 14, 2020

Destination: Sofia

9.3Nice and effective

the car was spacious and well maintained. There was a smoking scent in the car (unfortunately normal thing in eastern europe). all and all very good experience.

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V.A.

January 12, 2020

Destination: Sofia

9.7Pleasantly surprised with the rental car company which I will definitely use again.

I was offered a great deal on an upgrade to a luxury vehicle.

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T.Yuriev

December 10, 2019

Destination: Sofia

7.3NO NOS HAN DEVUELTO TODAVÍA LA FIANZA DEPOSITADA DE 425€ Y ya han pasado 2 días !!!!!!

NO NOS HAN DEVUELTO TODAVÍA LA FIANZA DEPOSITADA DE 425€ Y ya han pasado 2 días !!!!!!

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pinchas g.

November 4, 2019

Destination: Sofia

10Excellent

very good!

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Hiram Gresham

November 2, 2019

Destination: Sofia

8Very good

There wasn't much of a queue upon arrival. The explanation was fairly clear despite the counter staff's average English. Their attitude wasn't very enthusiastic, but they weren't overly pushy with sales either.

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G.Braakman

October 10, 2019

Destination: Sofia

9It was ok.

The car did not fully meet my expectations, because on my way to my destination the engine reduced power (and it was not clear why) and that is annoying when driving in the mountains. The staff was very committed and helpful. The last day I rented the car I saw that something hit the car, they had a look and were happy I reported this and did not charge me for that.

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D.Ivanov

September 13, 2019

Destination: Sofia

9.7Great rental , all flawless

Great service from greeting us at the airport all the way throughout the rental period Car was good and they even gave us a bigger car than the one reserved

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September 11, 2019

Destination: Sofia

5I was double billed for the car and this was never resolved

Awful old dirty damaged car with a bad smell

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Didier Malka

September 10, 2019

Destination: Bourgas

10super

toujours des voitures neuves et recentes. je loue que chez eux

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T.AbuAisheh

September 9, 2019

Destination: Sofia

10Very good experience

The best renter agency ever

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N.Petsev

September 8, 2019

Destination: Sofia

10Insurrance looks fake ( IN HONG KONG DOLLARS I THING). Rental company had no idea of insurance compa

Greenmotion is OK. Easy rent may be good that I did not neet to use car insurance

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Stefan

September 7, 2019

Destination: Sofia

10Efficient rental with a new car

The staff waited for us at the airport and took us to their bureau, where we quickly reviewed the state of the car, completed the paperwork and were ready to go. The Citroen C3 was almost new. We returned the car at the off-airport site and the check-out was fast and corteous.

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Herr Mustard

August 20, 2019

Destination: Sofia

4.7Scam

They are not at the airport. You have to wait for a shuttle that takes forever. They have all kinds of scams like charging you extra for the obligatory road tax sticker that is on every other rental car. Also they charge 25 EUR to CLEAN the car.

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J.Meijer

August 20, 2019

Destination: Sofia

10Super!

Everything perfect!

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nzuzbrad

August 17, 2019

Destination: Sofia

8.3Europcar was good, the information from Easyrentcars was inadequate.

None

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J.Dridge

August 16, 2019

Destination: Varna

10Great car

Lovely car and excellent service at a very reasonable price

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Georgi Mateev

August 15, 2019

Destination: Sofia

9.7Excellent

Interrent's staff was quick and efficient. The car was in a great condition, almost brand new. Would use this company again in the future.

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Karthik Balaji

August 9, 2019

Destination: Sofia

8Good overall experience

Easy to organize with.

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G.Warren

July 30, 2019

Destination: Sofia

8Excellent value for money and impressed eirh the vehicle

Very impressed with the car we received. We were upgraded and the vehicle was almost brand new with only 1000km on rhe clock. Would definitely use again.

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R.Floyd

June 30, 2019

Destination: Sofia

9Confusing. Who am I renting from?

The drop off location was difficult to find as it appears to be in the Turkish Airways pavilion. Once inside the parking structure it was difficult to find the parking spaces. Also, having the fuel tank at half full when picked up almost ensures that I am going to spend more than necessary refueling the vehicle.

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Norma Gibbon

June 26, 2019

Destination: Sofia

10Excellent

Short waiting time, quick rental process

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June 24, 2019

Destination: Sofia

6.3The car was nice, but these guys are crooks. They come up with all kinds of ways to charge you more.

Car was great but everything else was a disaster. The stuff knew I was running late for a flight and found a way to extort money from me when I returned the vehicle. Now I know why their prices are so low. They make up that with crazy charges when you return the car. I have rented tons of vehicles over the years and I have never seen anything like this. It is absolutely crazy.

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M.Nasim

June 22, 2019

Destination: Sofia

2Horrible experimentech with Mex in Sofia, Bulgaria!

I would never use them again. Spent one hour waiting on bus station in Bulgaria for pick up (called them 3x) with our two kids (5 and 7). Once we got to the office they told us we have to pay additional 20 Euros per day! We were trapped and tired and ended with smaller car and paying additional 140 on top of our 85! We couldn’t believe the way this camping does business! So disappointed. Our vacation started so horribly because of this!

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Dominic

June 22, 2019

Destination: Sofia

5Average

Content d'avoir filmé l'inspection du véhicule au pick up. Cela m'aura évité de payer une égratignure que l'employé n'avait pas inscrite au ramassage.

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Ruth Moore

June 20, 2019

Destination: Sofia

8Very good

Had to wait a little bit

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p.grant

June 16, 2019

Destination: Sofia

9.3The staff who met us were fantastic, very helpful both during the pick and and drop off.

The counter staff were very helpful and professional.

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Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

Q3.What if I want to pick up or drop off my rental car out of office hours?

Q4. Can I take the hired car to another country or cross border?

Q5. Can I pick up my car at one location and return it at different location?

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5887714056
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