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Q1.What is an insurance excess?
Q2. How can I add an addtional driver?
Q3.What if I want to pick up or drop off my rental car out of office hours?
Q4. Can I take the hired car to another country or cross border?
Q5. Can I pick up my car at one location and return it at different location?
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August 16, 2019
Destination: Abidjan
Vehicle collection was fine, but since Europcar's airport office was closed when we returned the car it was very difficult and unclear how to do the out-of-hours drop-off. It took us more than an hour to figure it out since nobody answered Europcar's "emergency 24 hours" phone numbers. Also they charged us a little extra fee which was already included in the price we pre-paid.
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