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Q1.What is an insurance excess?
Q2. How can I add an addtional driver?
Q3.What if I want to pick up or drop off my rental car out of office hours?
Q4. Can I take the hired car to another country or cross border?
Q5. Can I pick up my car at one location and return it at different location?
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December 1, 2021
Destination: Antigua
The worst experience I ever had with a car rental agency ! The agency indicated was closed and I have to search another one in the city. At checkout they charge me 1200Qtz for a damage I Don't do ! It was pure scam. I will never use Hertz Guatemala again.
View moreJanuary 14, 2020
Destination: Guatemala
They were amazing solving my problem
View moreOctober 5, 2019
Destination: Guatemala
Very recommended. The car is in excellent condition. The staff is very nice and can communicate in English very well.
View moreJune 27, 2019
Destination: Guatemala
The person at the ounter swore he couldnt rent the car out to us even though we had insurance through the credit card we used to book. He said i had to buy the insurance at the counter, at 20 dollars a dayhe said even the insurance in the website wouldnt work..after further discussion he finally gave up on pushing his own insutance on us. And gave us the insurance waiver form
View moreJune 27, 2019
Destination: Guatemala
N/A
View moreApril 23, 2019
Destination: Guatemala
The staff was very helpful. I’ll definitely rent from them again.
View moreApril 20, 2019
Destination: Guatemala
Great customer service
View moreJuly 26, 2018
Destination: Guatemala City
Like: Location, staff, car
View moreDislike: Time to get out