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Q1.What is an insurance excess?
Q2. How can I add an addtional driver?
Q3.What if I want to pick up or drop off my rental car out of office hours?
Q4. Can I take the hired car to another country or cross border?
Q5. Can I pick up my car at one location and return it at different location?
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June 10, 2023
Destination: salmiya
The customer service said: You missed the scheduled pickup time, so it's considered a breach of contract...
View moreJuly 2, 2019
Destination: Kuwait City
The car rental companies should provide the KWI airport staff with computer programs to process the documents faster for the car renters. It SHOULD NOT take up to 30 or more minuets to leave in a rental car.
View moreJune 17, 2019
Destination: Kuwait City
The car would shake at speeds over 110km. and it didn't have much fuel in it at the pickup. Vehicle was also dirty inside and out. MAJOR ISSUE: There are NO signs entering the airport to let drivers know WHERE to drop off their rental cars at KWI (Kuwait).
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