Lebanon Car Rentals

Very good, smooth communication. Even when the representative changed, they reconnected with me on WhatsApp.

Good, but they charged an extra $20 for cleaning fees.

Good cooperative stafff, car was good also But pickup location is hidden and not easy to find. Other than that, great experince. Will recommend to use it.

I had a late-night flight. After arriving, I used the airport Wi-Fi to check travel guides and hotels. The car rental staff was looking for me in the airport hall with my name late at night. Very dedicated.

The car was in v.good condition and road worthy. smooth ride, low on petrol consumption, good hold in a rainy season. My experience was excellent overall.

N/a

They should make proper check up on the car as the battery shut down while driving ! Budget Representitive managed to replace. The value of money is very expensive compared with the car I rented !

I booked Nissan Sentra or equivalent and got a hyundai i10 sedan that is much smaller

Malheureusement il s’agit d’une société qui vient de commencer dans le domaine de location de véhicule. Il faut jamais leur faire confiance, leur discours est contradictoire, un manque de professionnalisme est claire. J’ai rendu le véhicule une très légère rayure et j’ai accepté de payer la franchise tout de suite. Ils m’ont dit que si je paye sur place ça sera 150$ et vu que c’est léger ça ne vaut pas le coup et vaut lieux attendre le devis qui sera forcément moins que 150$ et là après la restitution ils me renvoient une facture à 222$ !

Very efficient and the service attitude was also good.

They charged me additional fees for 136$ they told this amount is refundable after you drop off the car, they take the money and they said no this amount is not refundable at all, I have the contract and nothing mentioned there! I will never recommend Avis for anyone

This has nothing to do with Shouqi, the actual rental company is the well-known Europcar. However, upon landing and arriving at the counter, I waited for over half an hour with no one at the desk, which was quite frustrating. I can understand being busy, but everything else was okay.

Excellent Customer service

International chain company, their operation is quite standard.

The car was smelly cigarette and breaks were not great.

Like: Everything except the difference paid
Dislike: That the total amount was different than what I received in advance

The staff made me wait for half an hour while they dealt with internal matters and other employees.

Excellent service and friendly staff

Car was very clean well maintained low mileage the Guy on the reception counter was very gentle and passed me a lot of useful information I think his last name is Nasr

I really liked the added Alarm system.