East Coast, Gold Coast - Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

East Coast - Gold Coast - Airport Information, Car Rental Instructions & Policies

Address

Off Airport, 3 Karana Street, Tugun, 4224, QLD, Queensland

Telephone

1800 474 258

Pick-up Instructions

The East Coast - Gold Coast - Airport car rental location is located out of the airport

Upon your arrival at the airport, you can take our free shuttle bus to reach the rental office

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 8/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 10/day

capped at AUD 99

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 10/day

capped at AUD 99

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

capped at AUD 66

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads. Vehicles are not to be taken above the snow line. Not allow to drive between mainland Australia and Tasmania in either direction or into or out of the Northern Territory or Western Australia; Excluded from the protection is on the ferry or driving on beaches or through streams, dams, rivers or flood water. Please note, any vehicle towing or recovery costs incurred while located on any of the islands and locations listed above will be at the Customer’s expense and we are unable to guarantee the provision of a replacement vehicle.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Tasmania, Hamilton Island, Horn Island, King Island, Griffiths Island, Cockatoo Island, French Island, Churchill Island, Mariah Island, Mornington Island, Flinders Island, DayDream Island, Fitzroy Island, Bruny Island, Magnetic Island, MacLeay Island, Rottnest Island

Excess

Third Party Liability Insurance Excess differs by car model:

AUD 5500 for Toyota Auris Hybrid,Renault Clio,Citroen C3,Suzuki Jimny,Toyota Corolla Hybrid,Kia K3,

AUD 0 for other car models.

AUD 5500 for Bmw 3 Series,Toyota Kluger Hybrid,Mitsubishi Pajero Sport,Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Tesla Model Y,Kia Sportage,Mercedes-benz Eqb,Toyota C-hr,Opelmokka,Toyota Rav4,Mg Zs Ev,Unknown,Cupra Born,Opel Mokka,Kia Carnival,Tesla Model 3,Tesla Model Y,Nissan Versa,Ford Kuga,Mazda Bt-50 Dual Cab Ut,12 Seat Bus,

Collision Damage Waiver Excess differs by car model:

AUD 5500 for Toyota Auris Hybrid,Renault Clio,Citroen C3,Suzuki Jimny,Toyota Corolla Hybrid,Kia K3,

AUD 0 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.9 mi from Coolangatta Airport

Railway Stations

8.6 mi from Robina Train Station

18.7 mi from Helensvale Train Station

FIND ME A CHEAP RENTAL

Map view of East Coast Store Location

coordinates: -28.14267 153.492402

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Tiffany Carl
Gold Coast
10 /10 Excellent
Reviewed: Monday, December 2, 2024
The service attitude was excellent.
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Eileen Eveline
Gold Coast
6 /10 Average
Reviewed: Monday, December 2, 2024
The rental location is not at the airport, but they provide a shuttle bus for pick-up and drop-off. It's still not very convenient. Also, the fuel tank wasn't full when I received the car, and you have to return it with the same amount of fuel. If you return it with more, you won't get a refund, which is hard to manage. Additionally, there is no electronic toll card, so if there are any tolls, you'll need to pay them online or by phone, which is inconvenient.
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Felix Brown
Gold Coast
8 /10 Very good
Reviewed: Monday, December 2, 2024
Overall, quite good.
Read More >