From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7544500322
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7544500322
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Firefly, Melbourne Flinders Car Rental

Firefly 800+ ratings, 6 reviews

Melbourne, Victoria, Australia

8.6 / 10 Very good

Firefly - Melbourne Flinders Information, Car Rental Instructions & Policies

Address

SHOP 3 8 FRANKLIN ST

Telephone

0396598890

Pick-up Instructions

Car rental service provided by Hertz. Please go to Hertz Rent A car counter for pick up.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -17:00
07:30 -17:00
08:00 -16:00
09:00 -16:00
07:30 -17:00
07:30 -17:00
07:30 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of AUD 16.5 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 14.3/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 22/day

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Phillip Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island, Magnetic Island, Moreton Island, North Stradbroke Island, Daydream Island, Rottnest Island, Cockatoo Island, Tasmania, Bruny Island, Brampton Island, Horn Island, DayDream Island

Excess

Collision Damage Waiver Excess:

AUD 7000-8700

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Melbourne City Heliport

6.6 mi from Essendon Airport

11.6 mi from Melbourne Airport

Railway Stations

0.4 mi from Flagstaff Train Station

0.7 mi from Parliament Train Station

0.8 mi from Flinders Street Station

Hotels

Nearby v Apartment

Nearby Milano Serviced Apartments

Nearby Modern 9 Verve Boutique Apartment

Other Landmarks

0.8 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of Firefly Store Location
coordinates: -37.807431 144.96244

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.6 / 10 Very good

  • Vehicle condition: 5.6
  • Vehicle cleanliness: 5.6
  • Spaciousness: 5.3
  • Counter staff: 6.3
  • Pick-up location: 6.3
  • Drop-off location: 6.3
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • R.Jackson

    Melbourne

    10 /10 Excellent

    Reviewed: Monday, November 18, 2024

    Like: Free upgrade Good customer service Explained everything well No hassles Very quick
    Read More >
  • L.Crowe

    Melbourne

    10 /10 Excellent

    Reviewed: Monday, November 18, 2024

    Like: Upgraded to a bigger car easy drop off and pick up.
    Read More >
  • Yiu

    Melbourne

    9.7 /10 Excellent

    Reviewed: Monday, November 18, 2024

    Cheapest price for the rental I could find on the internet. Quick service at pick up. Location right at airport at drop off. Will book through this website again next time.
    Read More >
  • Anonymous

    Melbourne

    6 /10 Average

    Reviewed: Monday, November 18, 2024

    car was of a lower category than what was listed on firefly
    Read More >
  • Hugo Bridges

    Melbourne

    6 /10 Average

    Reviewed: Monday, November 18, 2024

    The staff were quite friendly, but unfortunately no one spoke Chinese, which was a bit disappointing. My English isn't very good, so I relied on my daughter for communication, and we ended up buying additional insurance. I booked a Corolla, but they didn't have one available, so we got a Hyundai i30 of the same class instead. We didn't want to wait, so we took it.
    Read More >
  • Yehudi Back

    Melbourne

    10 /10 Excellent

    Reviewed: Monday, November 18, 2024

    The car was very fast, the rental company had excellent service, and the car interior was very clean.
    Read More >
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