Firefly, Perth Downtown Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Firefly - Perth Downtown Information, Car Rental Instructions & Policies

Address

475 MURRAY ST

Telephone

0892138090

Pick-up Instructions

Car rental service provided by Hertz. Please go to Hertz Rent A car counter for pick up.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -17:00	07:00 -17:00	08:00 -13:00	CLOSED	07:00 -17:00	07:00 -17:00	07:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of AUD 16.5 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 14.3/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 21.64/day

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Phillip Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Magnetic Island, Moreton Island, North Stradbroke Island, Daydream Island, Rottnest Island, Cockatoo Island, Tasmania, Bruny Island, Brampton Island, Horn Island, DayDream Island

Excess

Collision Damage Waiver Excess:

AUD 7000-8700

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.8 mi from Perth Airport

Railway Stations

0.5 mi from Perth Train Station

Hotels

Nearby Inner Perth CBD 1X1 Apartment

Nearby The Melbourne Hotel

Nearby Quest West End

Other Landmarks

0.2 mi from Barracks Arch

0.4 mi from North Bridge

FIND ME A CHEAP RENTAL

Map view of Firefly Store Location

coordinates: -31.951086 115.851835

Guest Reviews

Total points： 9.0 / 10 Excellent

Vehicle condition: 7.5
Vehicle cleanliness: 7.5
Spaciousness: 7.5
Counter staff: 4.0
Pick-up location: 6.5
Drop-off location: 6.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Montague Clare
Perth
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Enthusiastic
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S.Burley
Perth
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Like: I loved cruising down the coast in my modern, clean and trendy rental car. Even though I'm below 21 years of age I was able to hire it and didn't have to pay a huge bond either. The car was pristine clean, drove perfectly and I was really happy with the customer service I experienced before and after the hire.
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Anonymous
Perth
8 /10 Very good
Reviewed: Wednesday, November 6, 2024
Absolutely terrible after service care. I was almost charged for damage I did not caused. It took me heaps of effort to prove the damage was there before I rented the car, + get back my deposit after it was confirmed I wasn`t responsible for the damage. No one bothered to apologise. I used Hertz/Firefly before and was happy with the service. After this experience, I am not renting with them again.
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Tom Bailey
Perth
8.3 /10 Very good
Reviewed: Wednesday, November 6, 2024
The car hire company refused to charge the quoted amount but instead charged me 20% more. Firefly helpline was not useful. After 60 minutes they eventually told me to pay the higher amount and said they would refund me later after launching a complaint. Complaint launched and still waiting for the refund.
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