Enterprise, Zagreb Downtown Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - Zagreb Downtown Information, Car Rental Instructions & Policies

Address

HOTEL WESTIN ZAGREB, ULICA IZIDORA KRSNJAVOGA 1, ZAGREB, 10000, HR

Telephone

+385994696338

Pick-up Instructions

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

Drop-off Instructions

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -20:00	08:00 -20:00	08:00 -20:00	09:00 -12:00	08:00 -20:00	08:00 -20:00	08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of EUR 40 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Croatia

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Bosnia and Herzegovina Kosovo Montenegro Albania Serbia North Macedonia Slovenia Bulgaria	EUR 50 per rental
Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Show More Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden United Kingdom Switzerland United Kingdom	EUR 20 per rental

The green card covers the rented vehicle with basic insurance (T.P.I.) as long as it remains in the borders of the country for which it is issued. Road assistance or car replacement while driving abroad is available. Exception: The 10 km long transit from Split to Dubrovnik driving through Bosnia and Herzegovina is free of charge.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 600-3000 for other car models.

EUR 1440 for Vw Tiguan,

EUR 640 for Chevrolet Aveo,Peugeot 2008 With Winter Tyres,Opel Corsa-e,Skoda Fabia,Opel Corsa,Volkswagen Polo Navi,Toyota Aygo,Mercedes Smart For Two,

EUR 960 for Toyota C Hr,Nissan Juke,Ford Puma,Citroen Ds3,Opel Astra Sportstourer,Fiat Tipo,Seat Toledo,

EUR 1440 for Fiat Talento,Iveco Daily 20m3,Toyota Corolla,Ford Kuga,Boxer 6 9m3,Expert Jumpy,Renault Talisman,Hyundai Hb20 Vision,Vw Tiguan,Iveco Daily 12m3,Ford S-max,Toyota Proace Verso,Volkswagen Passat,

EUR 1600 for Kia Carnival,Ford Galaxy,Audi A6,

EUR 2400 for Kia Sorento,Tesla Model Y,Bmw 5 Series,Ford Tourneo Custom,Gmc Yukon Denali,Mercedes E250 Convertible,

EUR 5500 for Mercedes E Class,

Theft Insurance Excess differs by car model:

EUR 640 for Chevrolet Aveo,Peugeot 2008 With Winter Tyres,Opel Corsa-e,Skoda Fabia,Opel Corsa,Volkswagen Polo Navi,Toyota Aygo,Mercedes Smart For Two,

EUR 960 for Toyota C Hr,Nissan Juke,Ford Puma,Citroen Ds3,Opel Astra Sportstourer,Fiat Tipo,Seat Toledo,

EUR 1600 for Kia Carnival,Ford Galaxy,Audi A6,

EUR 2400 for Kia Sorento,Tesla Model Y,Bmw 5 Series,Ford Tourneo Custom,Gmc Yukon Denali,Mercedes E250 Convertible,

EUR 2400 for Mercedes E Class,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.7 mi from Zagreb Airport

Railway Stations

0.6 mi from Glavni Kolodvor

0.6 mi from Zagreb Central Station

Other Landmarks

0.2 mi from Croatian State Archives In Zagreb

0.6 mi from Lotrscak Tower

0.6 mi from Zagreb Funicular

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Leaflet

Map view of Enterprise Store Location

coordinates: 45.807024 15.96626

Guest Reviews

Total points： 7.0 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Ingram Matthew
Zagreb
6 /10 Average
Reviewed: Thursday, April 24, 2025
Booked a five-seater, but got a four-seater. Reported to customer service, but no response for over ten days.
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Venus Wells
Zagreb
8 /10 Very good
Reviewed: Thursday, April 24, 2025
The pick-up location in Zagreb is not far from the long-distance bus station, situated under a small hotel. It felt dubious at first, with such a big company having an office there, but it's legitimate. The staff were very thorough, and the car was parked in a nearby lot. Returning the car at Zagreb Airport was convenient. The inspection staff were extremely keen, quickly spotting any scratches and setting the compensation price, which felt like a money grab. However, the process was efficient and the staff were polite.
Read More >