MACK, Zagreb Bus Station Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

MACK - Zagreb Bus Station Information, Car Rental Instructions & Policies

Address

Avenija Marina Držica 4 Main Bus Station

Telephone

+38598485770

Pick-up Instructions

Call for collect: +385 98 485 770 - representative will welcome you after you arrive.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -15:59	08:00 -15:59	08:00 -15:59	08:00 -15:59	08:00 -15:59	08:00 -15:59	08:00 -15:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

25 - 80 years old ( the info. of exact age range is under collection)

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Croatia

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Show More Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden United Kingdom Switzerland Montenegro Bosnia and Herzegovina Serbia North Macedonia	EUR 80 per rental

Countries

Charges

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

EUR 80 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Kosovo, Greece, Romania, Bulgaria, Russia, Turkey, Iraq, Albania

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1250-3500 for other car models.

EUR 1500 for Bmw 5 Series,Q8 4x4 Winter-diesel--4wd,Vw Caravelle,Mini Cooper Automatic Or Similar,

Theft Insurance Excess differs by car model:

EUR 1250-3500 for other car models.

EUR 1500 for Bmw 5 Series,Q8 4x4 Winter-diesel--4wd,Vw Caravelle,Mini Cooper Automatic Or Similar,

Third Party Liability Insurance Excess differs by car model:

EUR 1250-3500 for other car models.

EUR 0 for Bmw 5 Series,Q8 4x4 Winter-diesel--4wd,Vw Caravelle,Mini Cooper Automatic Or Similar,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.7 mi from Zagreb Airport

Railway Stations

0.6 mi from Glavni Kolodvor

0.6 mi from Zagreb Central Station

Other Landmarks

0.2 mi from Zagreb Main Bus Station

1 mi from Croatian State Archives In Zagreb

1.1 mi from Zagreb Stone Gate

FIND ME A CHEAP RENTAL

Map view of MACK Store Location

coordinates: 45.803834 15.990928

Guest Reviews

Total points： 2.0 / 10 Poor

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Ruth Moore
Zagreb
2 /10 Poor
Reviewed: Sunday, December 22, 2024
Very dissatisfied, a scam. 1. No storefront at the pickup location. Contacted the rental company and it took almost an hour (after I called them myself) to get in touch. The actual storefront is in the countryside, not at the listed location, and you can't contact them without calling. 2. The car given to us was full of dents and scratches, extremely run-down, and the wheels were damaged. Various issues kept occurring with the vehicle. They insisted there was only this car and that it's fine to drive. I asked if the adblue was full, and they said it was. Shortly after getting on the highway, a warning came on indicating no adblue, forcing us to detour to refill. Additionally, the tire pressure monitor showed a warning during the drive. The company said it's fine but advised us to check it at a store en route if we were really concerned. 3. They said the cost of adblue would be reimbursed upon return. At the drop-off location, they refused to reimburse, citing scratches and charged over 2000 Kuna for damages plus an additional 10 Euros. The 10 Euros were supposedly to offset the 65 Kuna adblue cost but there was no invoice, receipt, or any explanation. They didn't even return the 65 Kuna. Absolutely appalling.
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