Hertz, Lisbon Rua Castilho Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Lisbon Rua Castilho Information, Car Rental Instructions & Policies

Address

RUA CASTILHO, 72,1250 LISBON,1250,PT

Telephone

+351219426300

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:30 -12:30 14:30 -18:30	08:30 -12:30 14:30 -18:30	09:00 -13:00	09:00 -13:00	08:30 -12:30 14:30 -18:30	08:30 -12:30 14:30 -18:30	08:30 -12:30 14:30 -18:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 20/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 12/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 12/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 12/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Denmark Luxembourg Cyprus Austria Germany Italy Norway Slovakia Slovenia Show More Denmark Luxembourg Cyprus Austria Germany Italy Norway Slovakia Slovenia Belgium France Poland Ireland Estonia Sweden Switzerland Romania Finland Malta	EUR 35 per rental

Please advise your intention of travelling to other countries when picking up the car.

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Spain

Hertz Portugal vehicles can only be dropped off in the next Spanish cities: Madrid, Barcelona, Malaga, Vigo, Seville, Cordoba, La Coruna, Valencia and Bilbao.

Must-not:

Taking rental cars to the countries that are not listed in Conditional, Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200-6200 for other car models.

EUR 10500 for C Class At,

EUR 11500 for Ford Mustang Gt Cabrio O Similar,

EUR 12000 for Bmw 4�series�gran�coup�,

EUR 1300 for Peugeot 208,Fiat 500 Automatic Or Similar,Toyota Aygo,Toyota Aygo,

EUR 1400 for Fiat Doblo Cargo Maxi,Ford Custom,

EUR 1700 for Vw Polo Diesel 5 Doors,Toyota Wigo,

EUR 2100 for Fiat 500l,Peugeot Expert 5m3,Peugeot 308,

EUR 2500 for Volkswagen T-cross,Peugeot 308-diesel,Renault Captur,Jeep Renegade,Renault Megane Sport Tourer,Peugeot 2008 With Winter Tyres,Bmw 116i,Opel Insignia,Fiat 500 Eléctrico,Fiat 500c,

EUR 3100 for Daily 35c20 20m3,Vw Multivan-diesel,Hybrid Plug In-hybrid,Nissan Qashqai,Volkswagen Transporter,Boxer 6 9m3,Citroen Gran C4 Picasso Diesel 5+2p,Ford Transit Custom Combi,Volkswagen Passat,Transit 350l 118m3,

EUR 3500 for Hyundai Ioniq,Seat Ateca-diesel,Peugeot 107,Mitsubishi Xpander,

EUR 4500 for Ford Kuga,

EUR 5000 for Mini Cooper Se,Hilux Sw4 Trailblazer,Bmw 320d-diesel,Hybrid Plug In,Tesla Model 3,

EUR 5500 for Bmw 5 Series,Audi A4 Avant Automatica,Audi Q5,Mercedes E-class,Mercedes E250 Convertible,

EUR 6000 for Model 3 Performance,Model Y Lr,Bmw X6 O Similar,

EUR 6150 for Peugeot Expert Traveller 9person Aut.,

EUR 7000 for Mercedes-benz C Class Cabrio-benzin-otomatik,Mitsubishi Eclipse Cross,

EUR 8000 for Renault-megane-otomati̇k-di̇zel,

EUR 2500 for Volkswagen T-cross,

EUR 2500 for Peugeot 308-diesel,

EUR 2100 for Fiat 500l,

EUR 2500 for Renault Captur,

EUR 2500 for Jeep Renegade,

EUR 2100 for Peugeot Expert 5m3,

EUR 2500 for Renault Megane Sport Tourer,

EUR 2100 for Peugeot 308,

EUR 2500 for Peugeot 2008 With Winter Tyres,

EUR 5000 for Mini Cooper Se,

EUR 2500 for Bmw 116i,

EUR 3500 for Hyundai Ioniq,

EUR 1700 for Toyota Yaris,

EUR 1700 for Vw Polo Diesel 5 Doors,

EUR 1300 for Peugeot 208,

EUR 1400 for Fiat Doblo Cargo Maxi,

EUR 1400 for Ford Custom,

EUR 3100 for Daily 35c20 20m3,

EUR 3100 for Vw Multivan-diesel,

EUR 3100 for Hybrid Plug In-hybrid,

EUR 3500 for Seat Ateca-diesel,

EUR 3100 for Nissan Qashqai,

EUR 3100 for Volkswagen Transporter,

EUR 3100 for Boxer 6 9m3,

EUR 3100 for Citroen Gran C4 Picasso Diesel 5+2p,

EUR 2500 for Opel Insignia,

EUR 5500 for Bmw 5 Series,

EUR 5500 for Audi A4 Avant Automatica,

EUR 1300 for Fiat 500 Automatic Or Similar,

EUR 1300 for Toyota Aygo,

EUR 2500 for Fiat 500 Eléctrico,

EUR 2500 for Fiat 500c,

EUR 3500 for Peugeot 107,

EUR 5000 for Bmw Serie 5,

EUR 5000 for Bmw 320d-diesel,

EUR 5500 for Audi Q5,

EUR 5500 for Mercedes E-class,

EUR 7000 for Mercedes-benz C Class Cabrio-benzin-otomatik,

EUR 5500 for Mercedes E250 Convertible,

EUR 3100 for Ford Transit Custom Combi,

EUR 3100 for Volkswagen Passat,

EUR 5000 for Hybrid Plug In,

EUR 3500 for Mitsubishi Xpander,

EUR 3100 for Transit 350l 118m3,

EUR 6000 for Model 3 Performance,

EUR 5000 for Tesla Model 3,

EUR 6000 for Model Y Lr,

EUR 6000 for Bmw X6 O Similar,

EUR 7500 for Mitsubishi Eclipse Cross,

Theft Insurance Excess differs by car model:

EUR 10500 for C Class At,

EUR 11500 for Ford Mustang Gt Cabrio O Similar,

EUR 12000 for Bmw 4�series�gran�coup�,

EUR 1300 for Peugeot 208,Fiat 500 Automatic Or Similar,Toyota Aygo,Toyota Aygo,

EUR 1400 for Fiat Doblo Cargo Maxi,Ford Custom,

EUR 1700 for Vw Polo Diesel 5 Doors,Toyota Wigo,

EUR 2100 for Fiat 500l,Peugeot Expert 5m3,Peugeot 308,

EUR 2500 for Volkswagen T-cross,Peugeot 308-diesel,Renault Captur,Jeep Renegade,Renault Megane Sport Tourer,Peugeot 2008 With Winter Tyres,Bmw 116i,Opel Insignia,Fiat 500 Eléctrico,Fiat 500c,

EUR 3500 for Hyundai Ioniq,Seat Ateca-diesel,Peugeot 107,Mitsubishi Xpander,

EUR 4500 for Ford Kuga,

EUR 5000 for Mini Cooper Se,Hilux Sw4 Trailblazer,Bmw 320d-diesel,Hybrid Plug In,Tesla Model 3,

EUR 5500 for Bmw 5 Series,Audi A4 Avant Automatica,Audi Q5,Mercedes E-class,Mercedes E250 Convertible,

EUR 6000 for Model 3 Performance,Model Y Lr,Bmw X6 O Similar,

EUR 6150 for Peugeot Expert Traveller 9person Aut.,

EUR 7000 for Mercedes-benz C Class Cabrio-benzin-otomatik,Mitsubishi Eclipse Cross,

EUR 8000 for Renault-megane-otomati̇k-di̇zel,

EUR 2500 for Volkswagen T-cross,

EUR 2500 for Peugeot 308-diesel,

EUR 2100 for Fiat 500l,

EUR 2500 for Renault Captur,

EUR 2500 for Jeep Renegade,

EUR 2100 for Peugeot Expert 5m3,

EUR 2500 for Renault Megane Sport Tourer,

EUR 2100 for Peugeot 308,

EUR 2500 for Peugeot 2008 With Winter Tyres,

EUR 5000 for Mini Cooper Se,

EUR 2500 for Bmw 116i,

EUR 3500 for Hyundai Ioniq,

EUR 1700 for Toyota Yaris,

EUR 1700 for Vw Polo Diesel 5 Doors,

EUR 1300 for Peugeot 208,

EUR 1400 for Fiat Doblo Cargo Maxi,

EUR 1400 for Ford Custom,

EUR 3100 for Daily 35c20 20m3,

EUR 3100 for Vw Multivan-diesel,

EUR 3100 for Hybrid Plug In-hybrid,

EUR 3500 for Seat Ateca-diesel,

EUR 3100 for Nissan Qashqai,

EUR 3100 for Volkswagen Transporter,

EUR 3100 for Boxer 6 9m3,

EUR 3100 for Citroen Gran C4 Picasso Diesel 5+2p,

EUR 2500 for Opel Insignia,

EUR 5500 for Bmw 5 Series,

EUR 5500 for Audi A4 Avant Automatica,

EUR 1300 for Fiat 500 Automatic Or Similar,

EUR 1300 for Toyota Aygo,

EUR 2500 for Fiat 500 Eléctrico,

EUR 2500 for Fiat 500c,

EUR 3500 for Peugeot 107,

EUR 5000 for Bmw Serie 5,

EUR 5000 for Bmw 320d-diesel,

EUR 5500 for Audi Q5,

EUR 5500 for Mercedes E-class,

EUR 7000 for Mercedes-benz C Class Cabrio-benzin-otomatik,

EUR 5500 for Mercedes E250 Convertible,

EUR 3100 for Ford Transit Custom Combi,

EUR 3100 for Volkswagen Passat,

EUR 5000 for Hybrid Plug In,

EUR 3500 for Mitsubishi Xpander,

EUR 3100 for Transit 350l 118m3,

EUR 6000 for Model 3 Performance,

EUR 5000 for Tesla Model 3,

EUR 6000 for Model Y Lr,

EUR 6000 for Bmw X6 O Similar,

EUR 7500 for Mitsubishi Eclipse Cross,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4.3 mi from Lisbon Airport

Railway Stations

0.2 mi from Rossio Station

0.8 mi from Santa Apolonia Train Station

4.3 mi from Gare Do Oriente

Other Landmarks

Nearby Santa Justa Elevator

0.7 mi from Liberty Avenue

2.1 mi from Aqueduct Of The Free Waters

FIND ME A CHEAP RENTAL

Leaflet

Map view of Hertz Store Location

coordinates: 38.713057 -9.138006

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 2.5
Vehicle cleanliness: 2.5
Spaciousness: 2.0
Counter staff: 2.5
Pick-up location: 2.5
Drop-off location: 2.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Alex H
Lisbon
9.7 /10 Excellent
Reviewed: Saturday, March 22, 2025
We had a great experience with Hertz in both Lisbon and Porto. Recent car and excellent service at the counter.
Read More >
Louis Barney
Lisbon
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
I chose Hertz because it is a well-known brand with new cars and no deceptive practices.
Read More >
Eileen Eveline
Lisbon
2 /10 Poor
Reviewed: Saturday, March 22, 2025
The attitude was very average. Even though we had made a reservation in advance, when we arrived, we had to take a number while others who came later didn't. Too many additional charges that weren't disclosed beforehand. For example, adding an additional driver cost 6 or 7 euros, which wasn't mentioned. The person at the front desk should have at least informed us. The deposit was too high without any justification. They required a 2000 euro deposit while other places only asked for a few hundred euros, which was shocking. Overall, a very bad experience.
Read More >
Tabitha Webster
Lisbon
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Extremely satisfied
Read More >