Enterprise, Frankfurt_ost Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - Frankfurt_ost Information, Car Rental Instructions & Policies

Address

HANAUER LANDSTRASSE 344-346

Telephone

069-43053080

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 21 - 25 years old with charge of EUR 8.4 - 18 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Italy	EUR 6.24 per day
Croatia Hungary The Republic of San Marino Slovakia Slovenia Vatican City State Poland Czech Republic Denmark Show More Croatia Hungary The Republic of San Marino Slovakia Slovenia Vatican City State Poland Czech Republic Denmark Liechtenstein Luxembourg Andorra Norway Monaco Belgium France Ireland Sweden Switzerland Gibraltar Finland United Kingdom Netherlands Portugal Spain Austria	EUR 6.24 per day

Vehicle of following brands: Audi, BMW, Mercedes, VW, Land Rover, Jaguar and Luxury Elite Electricare not allowed to be driven in.Please inform the rental branch of your intention to leave the country with the vehicle and it requires authorization. Cross border fees: Airport & Rail locations 6.24EUR per day. All other locations 5.00EUR per day. Maximum charge is 10days.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Audi A3	Poland

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 0 for Renault Trafic Combi,

EUR 1150 for Audi A3,

EUR 1150 for Volkswagen T-roc,

EUR 950 for Peugeot 208,

EUR 900 for Ford Focus,

EUR 1150 for Volvo Xc60,

EUR 950-1150 for Opel Astra,Chevrolet Onix,Volvo Xc40,Nissan Qashqai,

EUR 1150 for Bmw 3 Series,Audi A3,Mercedes-benz C-class,Ds7,Volvo Xc60,Renault Trafic Combi,Renault Trafic Combi,Bmw 3 Series,Bmw 3 Series,Mercedes V-class,Ford Tourneo Custom,Renault Traffic 9 Seater Or Similar,Audi A4,Audi A6,Mercedes Eqc,Volvo Xc60,Volvo V90,Audi A6 Avant,

EUR 2500 for Polestar 2,

EUR 950 for Toyota Yaris Cross Hybrid,Opel Astra,Peugeot 308-diesel,Chevrolet Onix,Toyota Yaris Cross,Fiat Egea Cross,Opel Astra Kombi,Ford Focus,Ford Focus,Audi A3 Sportback,Bmw 1 Series,Renault Clio 1.6 Automatic Or Similar,Peugeot 208,Ford Mondeo,Peugeot 301 Diesel Or Similar,Ford Focus,Mercedes-benz Eqb,Toyota Rav4 Hybrid,Volvo Xc40,Nissan Qashqai,Renault Grand Scenic,Ford S-max,K Peugeot 308,Skoda Octavia Combi 1.5 Tsi,Toyota Aygo,Hyundai I10,Skoda Superb,Opel Insignia,Skoda Enyaq Iv,Volvo Xc40,Ford Kuga,Volkswagen Touran,Peugeot 2008,Volkswagen Passat Wagon,Volkswagen Passat,Mystery Car,

EUR 1150-1500 for Fiat Ducato,Ford Transit Lwb,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Vauxhall Vivaro,

EUR 1250 for Citroen E-berlingo,Bmw 3 Series,Audi A3,Mercedes-benz C-class,Bmw Ix1,Ds7,Volvo Xc60,Renault Trafic Combi,Renault Trafic Combi,Bmw 3 Series,Bmw 3 Series,Mercedes V-class,Ford Transit Lwb,Ford Tourneo Custom,Renault Traffic 9 Seater Or Similar,Audi A6 E-tron,Audi A4,Audi A6,Mercedes Eqc,Volvo Xc60,Volvo V90,Audi A6 Avant,Volkswagen Touran,Peugeot 2008,Polestar 2,

EUR 1050 for Funky Cat,Toyota Yaris Cross Hybrid,Opel Astra,Peugeot 308-diesel,Chevrolet Onix,Mercedes-benz Eqa,Toyota Yaris Cross,Fiat Egea Cross,Opel Astra Kombi,Ford Focus,Ford Focus,Audi A3 Sportback,Bmw 1 Series,Lexus Ux 300e,Renault Clio 1.6 Automatic Or Similar,Bollore - Bluecar Bollore Bluesumme,Ford Mondeo,Volkswagen T-roc,Peugeot 301 Diesel Or Similar,Mercedes-benz Eqb,Nissan Qashqai,Renault Grand Scenic,Ford S-max,K Peugeot 308,Skoda Octavia Combi 1.5 Tsi,Toyota Aygo,Hyundai I10,Volkswagen Id.7,Skoda Enyaq Iv,Mystery Car,

EUR 1500 for Opel Movano-e,Fiat Ducato,Mercedes-benz Evito,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Maxus Edeliver 9,Vauxhall Vivaro,

Theft Insurance Excess differs by car model:

EUR 1150 for Audi A3,

EUR 1150 for Volkswagen T-roc,

EUR 900 for Ford Focus,

EUR 950-1150 for Opel Astra,Chevrolet Onix,Volvo Xc40,Nissan Qashqai,

EUR 2500 for Polestar 2,

EUR 1150-1500 for Fiat Ducato,Ford Transit Lwb,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Vauxhall Vivaro,

EUR 1500 for Opel Movano-e,Fiat Ducato,Mercedes-benz Evito,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Maxus Edeliver 9,Vauxhall Vivaro,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.1 mi from Frankfurt Airport

66.9 mi from Frankfurt Hahn Airport

Railway Stations

3.8 mi from Frankfurt Central Station

Hotels

3 mi from Turm Hotel

3.4 mi from Living Hotel Frankfurt by Derag

3.7 mi from Le Méridien Frankfurt

Other Landmarks

3 mi from Eschenheim Tower

3.3 mi from Commerzbank Tower

FIND ME A CHEAP RENTAL

Map view of Enterprise Store Location

coordinates: 50.12413 8.745284

Guest Reviews

Total points： 4.0 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Virginia Wilson
Frankfurt
2 /10 Poor
Reviewed: Saturday, November 23, 2024
Arrived at Frankfurt train station, took nearly half an hour by taxi to get to the car rental company Enterprise, only to be informed that the selected automatic Volkswagen station wagon was not returned, and they only had a manual version of the same car. Considering the complex road conditions in Europe, coupled with winding mountain roads, driving a manual with kids is inconvenient. More importantly, I haven't driven a manual car in nearly ten years and wasn’t confident. After negotiating, the car rental company made calls for almost half an hour, and I had to make nearly ten minutes of international calls to QEEQ. The rental company then said they found the only automatic car available and took us nearly 40 kilometers to their headquarters. What they gave us was a small Nissan SUV, which couldn’t fit our large and small luggage. With no other options, we had to accept the original manual Opel station wagon. This car rental experience left me speechless... The GPS rented for free from QEEQ before departure couldn’t locate our destinations at all. Thankfully, we had downloaded Google Maps on our phone before the trip, which helped us successfully complete our road trip. A word of advice to those choosing cheaper rental companies: There are many affordable rental companies in Europe with very convenient locations; you can book directly on their websites. Using intermediaries for booking complicates communication with European rental companies. This review is just my personal opinion, individual opinions may vary.
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Valentine Johnston(e)
Frankfurt
6 /10 Average
Reviewed: Saturday, November 23, 2024
Enterprise is a small company, and the branch near the Frankfurt East Train Station is really tiny... They only had one car available, so there was no choice. After negotiating, they gave us a free ride to the airport where we could choose from four cars. Returning the car was also hassle-free. In summary: Enterprise offers enthusiastic service and competitive prices, but they have a limited number of cars (didn't see the numerous Mercedes and BMWs as some mentioned). You need to be lucky.
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Christine Duncan
Frankfurt
2 /10 Poor
Reviewed: Saturday, November 23, 2024
The day before departure, I was informed that the car model I had booked was not available. The rental company helped me to book another model, but it was also unavailable when I arrived at the store. They only had a Ford Fiesta left, take it or leave it. This store is truly unreliable. They overcharged me for the child seat. When I returned the car, I pointed it out to the staff, who promised a refund but never followed through. It took 3 months to get a refund after contacting them through the rental platform. Their efficiency is really questionable.
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Bernie Faraday
Frankfurt
6 /10 Average
Reviewed: Saturday, November 23, 2024
The experience was average. The only thing that exceeded my expectations was the free upgrade to an SUV due to the unavailability of the reserved model. I was first asked to change the return location, and then told that the bumper had scratches upon return. However, I had been very cautious and did not have any collisions. Thankfully, I had supplemental insurance.
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