Enterprise, Central Birmingham Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - Central Birmingham Information, Car Rental Instructions & Policies

Address

9-10 SUFFOLK STREET,QUEENSWAY

Telephone

+441214545811

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Croatia Czech Republic Denmark France Germany Italy Poland Show More Austria Belgium Croatia Czech Republic Denmark France Germany Italy Poland Netherlands Slovakia Slovenia Spain Switzerland	GBP 300 per rental

Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated and to access 24/7 international breakdown cover through the AA.
In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch on their own with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card,Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country.
The charge for European Travel Coverage is £300 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged 25.53 Please note that we are unable to provide any additional equipment that may be compulsory for driving abroad (e.g. breathalyzers, warning triangles, first aid kits etc.) and this responsibility rests on the driver. Customers are required to be aware of any requirements of the destination and any countries or regions customers might travel through.
This policy and cross border fees are only for reference,please be subject to the counter.

Must-not:

Taking rental cars to following countries is not allowed:
Ireland

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1500 for Honda Fit 2-4 Dr,Chevrolet Lacetti,Volkswagen Golf,Mercedes Sprinter 311 Cdi,Vauxhall Corsa,Vauxhall Corsa,Vauxhall Corsa,Vauxhall Corsa,Vauxhall Corsa,Ford Fiesta,A Kia Picanto,Renault Kangoo Ii 3m3,

EUR 1500-2000 for Renault Kangoo,Daily 35c14c 125m3,F Peugeot Rifter,

EUR 1500 for Spin 7 Lugares,Ford Transit,

EUR 2000-3000 for Jaguar F-type,Jaguar F-type,Bmw Z4 Roadster,Mercedes Classe C Cabrio,

GBP 1500 for Seat Arona,

GBP 2000 for Nissan Qashqai,

GBP 1750 for Mercedes Sprinter,

GBP 1500-2000 for No Car Model Description,Hyundai I20 Diesel Or Similar,

GBP 1500 for Hyundai Kona Electric,Toyota Yaris Cross Hybrid,Hyundai Ioniq,Opel Mokka,Kia Niro,Renault Captur,Renault Zoe,Toyota Yaris,

GBP 1500-2000 for Wildtrack,Renault Kangoo,Iveco Daily,Mercedes Sprinter,Mercedes Sprinter Luton,Daily 35c14c 125m3,

GBP 1500 for Hyundai Kona Electric,Toyota Yaris Cross Hybrid,Hyundai Ioniq,Volkswagen Golf,Mercedes Sprinter 311 Cdi,Opel Mokka,Kia Niro,Renault Captur,Seat Arona,Vauxhall Corsa,Vauxhall Corsa,Renault Zoe,Toyota Yaris,Vauxhall Corsa,Ford Fiesta,Renault Kangoo Ii 3m3,

GBP 2000 for Mini Cooper Se,Mustang Mach E,Mazda Mx30,Peugeot 3008,Maserati Ghibli,Audi A6,Bmw Ix,Tesla Model 3,Bmw 5 Series,Bmw 5 Series,Chevrolet Cruze,Mercedes C Class,Mercedes Eqc,Skoda Octavia,Mitsubishi Outlander, Phev/ev Suv Electric, Automatic - London Congestion Charge Free,Ford Kuga,Polestar 2,Mercedes S-class,Mercedes S-class,

GBP 2000 for Mercedes A-class,Mercedes A-class,Volvo Xc60,Hr Hybrid,Ford C Max,Vauxhall Grandland X,Skoda Kamiq,Nissan Qashqai,Vauxhall Insignia,Toyota Corolla,Vauxhall Insignia Or Similar,Alfa Ar Giulia,Volvo Xc40,Ford Kuga,

GBP 2000 for Volvo Xc60,Volkswagen Sharan,Volkswagen Sharan,Peugeot 5008,Range Rover Sport,Mercedes,Opel Vivaro,Volvo Xc60,Toyota Proace,Alfa Romeo Stelvio,Range Rover Sport,

Theft Insurance Excess differs by car model:

GBP 1500 for Seat Arona,

GBP 1750 for Mercedes Sprinter,

GBP 1500-2000 for No Car Model Description,Hyundai I20 Diesel Or Similar,

GBP 2000 for Nissan Qashqai,

EUR 2000-3000 for Jaguar F-type,Jaguar F-type,Volvo Xc60,Bmw Z4 Roadster,Mercedes Classe C Cabrio,Alfa Romeo Stelvio,Range Rover Sport,

EUR 1500 for Spin 7 Lugares,Ford Transit,

EUR 1500-2000 for Renault Kangoo,Daily 35c14c 125m3,F Peugeot Rifter,

GBP 1500 for Hyundai Kona Electric,Toyota Yaris Cross Hybrid,Hyundai Ioniq,Opel Mokka,Kia Niro,Renault Captur,Renault Zoe,Toyota Yaris,

GBP 1500-2000 for Wildtrack,Renault Kangoo,Iveco Daily,Mercedes Sprinter,Mercedes Sprinter Luton,Daily 35c14c 125m3,

GBP 2000 for Volvo Xc60,Volkswagen Sharan,Volkswagen Sharan,Peugeot 5008,Range Rover Sport,Mercedes,Opel Vivaro,Volvo Xc60,Toyota Proace,Alfa Romeo Stelvio,Range Rover Sport,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.8 mi from Birmingham Airport

4711.7 mi from Bhojpur Airport

Railway Stations

0.2 mi from Birmingham New Street

0.5 mi from Birmingham Snow Hill

Hotels

0.4 mi from Aparthotel Adagio Birmingham City Centre

Other Landmarks

0.3 mi from Victoria Square Birmingham

0.3 mi from Saint Martin's Church

0.3 mi from Birmingham Council House

FIND ME A CHEAP RENTAL

Map view of Enterprise Store Location

coordinates: 52.475683 -1.900797

Guest Reviews

Total points： 2.0 / 10 Poor

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Ron Saul
Birmingham
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
Nightmare. Received car rental confirmation, but on the day of pick-up, they told me I couldn't get the car. Customer service mediation from Zuzuche was ineffective, and they refused to provide the car no matter what. Hotel and travel plans were already booked, but suddenly no car was available. What are we supposed to do? The Enterprise staff had a bad attitude, only saying 'No' and 'Nothing we can do,' with no intention of helping. Rushed to all major car rental companies in downtown, but all cars were sold out for that day. Finally managed to get the last manual car at a high price from Sixt in the suburbs after much effort. Currently still in the appeal process.
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