Hertz, Sheraton Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Sheraton Information, Car Rental Instructions & Policies

Address

625 EL CAMINO REAL,PALO ALTO,CA,94301,US

Telephone

+16506170386

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -12:00 13:00 -17:00	08:00 -12:00 13:00 -17:00	CLOSED	CLOSED	08:00 -12:00 13:00 -17:00	08:00 -12:00 13:00 -17:00	08:00 -12:00 13:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 19 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 16.99/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 13.5/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 13/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 13/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 13/day

capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Railway Stations

0.2 mi from Palo Alto Transit Center

Hotels

0.5 mi from Garden Court Hotel

3.4 mi from Crowne Plaza Cabana, Palo Alto

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 37.44187 -122.16376

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Bing Dorothea
Palo Alto
8 /10 Very good
Reviewed: Tuesday, December 31, 2024
Pickup was fast and convenient.
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Murray Isaac
Stanford
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
The car rental location was very professional, the service was excellent, and the process of picking up and returning the car was very simple. The check-out process took about 10 minutes.
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Deirdre Bartlett
Palo Alto
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Satisfied
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Calvin Joan
Palo Alto
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Very satisfied
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Taylor Cook(e)
Stanford
6 /10 Average
Reviewed: Tuesday, December 31, 2024
The actual car was not as good as the one reserved.
Read More >