Birtley Store | Enterprise Car Rental

Address

DURHAM ROAD

Telephone

0191-4106813

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00	08:00 -18:00	08:00 -13:00	CLOSED	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Croatia Czech Republic Denmark France Germany Italy Poland Show More Austria Belgium Croatia Czech Republic Denmark France Germany Italy Poland Netherlands Slovakia Slovenia Spain Switzerland	GBP 300 per rental

Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated and to access 24/7 international breakdown cover through the AA.
In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch on their own with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card,Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country.
The charge for European Travel Coverage is £300 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged 25.53 Please note that we are unable to provide any additional equipment that may be compulsory for driving abroad (e.g. breathalyzers, warning triangles, first aid kits etc.) and this responsibility rests on the driver. Customers are required to be aware of any requirements of the destination and any countries or regions customers might travel through.
This policy and cross border fees are only for reference,please be subject to the counter.

Must-not:

Taking rental cars to following countries is not allowed:
Ireland

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1500 for Hyundai I30,Toyota Corolla,Volkswagen Taigo,Alfa Giulietta,Vauxhall Corsa,Fiat Panda, Vw Up,Vauxhall Corsa,Vauxhall Corsa,Audi Au A1 Sb 1.0 Gas 110cv,Suzuki Swift,Toyota Aygo,Toyota Aygo,

EUR 1500-2000 for Renault Kangoo,Daily 35c14c 125m3,Mercedes-benz Vito 9-sitzer,

EUR 1500 for Honda Step Wagon,Ford Tourneo,

EUR 2000-3000 for Jaguar F-type,Jaguar F-type,Bmw Z4 Roadster,Mercedes C-class,

GBP 1500 for Fiat Egea Cross,

GBP 2000 for Nissan Qashqai,

GBP 1750 for Mercedes Sprinter,

GBP 1500-2000 for Hyundai I20 Diesel Automatic Or Similar,No Car Model Description,

GBP 1500 for Great Wall Ora Funky Cat,Toyota Yaris Cross Hybrid,Hyundai Ioniq,Opel Mokka,Kia Niro,Suzuki Vitara,Renault Zoe E-tech,Toyota Yaris,

GBP 1500-2000 for Renault Master,Renault Kangoo,Ford Transit,Mercedes Sprinter,Ford Luton Van,Daily 35c14c 125m3,

GBP 1500 for Great Wall Ora Funky Cat,Toyota Yaris Cross Hybrid,Hyundai Ioniq,Volkswagen Taigo,Alfa Giulietta,Opel Mokka,Kia Niro,Suzuki Vitara,Fiat Egea Cross,Vauxhall Corsa,Fiat Panda, Vw Up,Renault Zoe E-tech,Toyota Yaris,Audi Au A1 Sb 1.0 Gas 110cv,Suzuki Swift,Toyota Aygo,

GBP 2000 for Jeep Avenger Ev,Bmw Ix3,Mazda Mx30,Mg Ehs Hybrid,Bmw 5 Series,Mercedes E Class,Tesla Model X,Audi A6 E-tron,Bmw 5 Series,Bmw 5 Series,Volvo Xc60 Automatic Or Similar,Audi A4,Mercedes Eqc,Skoda Octavia,Volvo Xc40,Mitsubishi Outlander,Audi E-tron 55 Electric,Bmw 7 Series,Mercedes S-class,

GBP 2000 for Bmw 1 Series,Bmw 1 Series,Volvo Xc60,Hyundai Kona Suv Aut,Skoda Octavia,Rav 4 Hybrid,Nissan Qashqai,Nissan Qashqai,Volkswagen Passat,Alfa Romeo Stelvio,Peugeot 301 Diesel,Skoda Octavia,Bmw X1,Ford Kuga,

GBP 2000 for Toyota Rav4,Ford Galaxy,Citroen Space Tourer,Citroen C4 Grand Picasso,Land Rover Range Rover Sport,Vw Shuttle Lwb,Fiat Talento,Volvo Xc60 Aut,Seat Alhambra Or Similar,Volvo Xc40,Range Rover Sport,

Theft Insurance Excess differs by car model:

GBP 1500 for Fiat Egea Cross,

GBP 1750 for Mercedes Sprinter,

GBP 1500-2000 for Hyundai I20 Diesel Automatic Or Similar,No Car Model Description,

GBP 2000 for Nissan Qashqai,

EUR 2000-3000 for Jaguar F-type,Jaguar F-type,Volvo Xc60 Aut,Bmw Z4 Roadster,Mercedes C-class,Volvo Xc40,Range Rover Sport,