Alamo, Milan Malpensa Airport Terminal Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Milan Malpensa Airport Terminal Information, Car Rental Instructions & Policies

Address

APT MALPENSA 2000 TERMINAL 1, LONATE POZZOLO, FERNO-VARESE, 21010, IT

Telephone

+390258580333 / +390243020402

Pick-up Instructions

The Alamo - Milan Malpensa Airport Terminal car rental location is in terminal

You can walk to the counter of Alamo - Milan Malpensa Airport Terminal car rental.

When exiting from the arrival gate at Malpensa Terminal 1, turn right and follow the rent a car sign inside the terminal. The office is located on level -1 in the car rental area. FOR CUSTOMERS LANDING AT TERMINAL 2: Upon exiting the Arrivals Gate at Malpensa Terminal 2, just keep your left and follow the signs pointing to the railway station. The car rental area is inside the building next to the Terminal 2.

Drop-off Instructions

Please return the vehicle to the multi-level car park facing Terminal 1. The entrance can be found using this Google Maps link: https://maps.app.goo.gl/PVsz6Ng11a6mpPcU7 . Kindly follow the signs with the rental company's logo to reach the correct area.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Young Driver Fee applies at 19 - 24 years old with charge of EUR 11 - 22 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Norway, Switzerland, United Kingdom, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Croatia

Must-not:

Taking rental cars to the countries that are not listed in Free of Charge is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 200-2000 for other car models.

EUR 1700 for Peugeot 3008,

EUR 2000 for Nissan Juke,

EUR 1200 for Peugeot 208,Flat 500,Kia Picanto,

EUR 1500 for Nissan Juke,Opel Astra 5 Doors,

EUR 1700 for Renault Megane,Hyundai Kona Suv Aut,

EUR 1700 for Opel Insignia,

EUR 1700 for Opel Astra Sw 1.0 A/t Or Similar,Maxus E-deliver3 6 M3,Ford Focus,

EUR 2000 for Volkswagen Caravelle,E Class,

EUR 1700 for Renault Megane,Opel Astra Sw 1.0 A/t Or Similar,Hyundai Kona Suv Aut,Peugeot 3008,Maxus E-deliver3 6 M3,Ford Focus,

Theft Insurance Excess differs by car model:

EUR 2200 for Peugeot 3008,

EUR 2000 for Nissan Juke,

EUR 1800 for Peugeot 208,Flat 500,Kia Picanto,

EUR 2000 for Nissan Juke,Opel Astra 5 Doors,

EUR 2000 for Renault Megane,Hyundai Kona Suv Aut,

EUR 2100 for Opel Insignia,

EUR 2200 for Opel Astra Sw 1.0 A/t Or Similar,Maxus E-deliver3 6 M3,Ford Focus,

EUR 2800 for Volkswagen Caravelle,E Class,

EUR 2000-2200 for Renault Megane,Opel Astra Sw 1.0 A/t Or Similar,Hyundai Kona Suv Aut,Peugeot 3008,Maxus E-deliver3 6 M3,Ford Focus,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Milan Malpensa Airport

29.9 mi from Milan Linate Airport

4565.2 mi from Segrate Airport

Railway Stations

25.7 mi from Milan Central Station

28.4 mi from Milan Rogoredo - Train Station

Hotels

25.8 mi from Hintown Conchetta

27 mi from Grand Visconti Palace

Other Landmarks

25.5 mi from Darsena

25.9 mi from Missoni

26.1 mi from Porta Venezia

FIND ME A CHEAP RENTAL

Leaflet

Map view of Alamo Store Location

coordinates: 45.6274 8.71237

Location Images

Alamo-Milan Malpensa Airport Terminal-46636-store

The Rental Desk

Alamo-Milan Malpensa Airport Terminal-46636-dropoff_guide

Return Sign

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 2.2
Vehicle cleanliness: 2.2
Spaciousness: 2.1
Counter staff: 1.7
Pick-up location: 1.5
Drop-off location: 1.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Dmitry G
Milan
8.3 /10 Very good
Reviewed: Monday, March 31, 2025
Insurance is very expensive. Car was booked for 12:00 but because of some technical issue was provided only after 2 hours wait. As a compensation - free GPS was provided (pretty useless when everybody have smart phones)
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Aditya Garg
Milan
8.3 /10 Very good
Reviewed: Monday, March 31, 2025
Yes. It did. I am impressed. Only issue was with no Apple Car Play.
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Ksenia
Milan
9 /10 Excellent
Reviewed: Monday, March 31, 2025
I was charged by Alamo for roadside assistance service still, after I clearly stated I did not want the service. Only two days later I noticed extra charge on my credit card. So far I filed request for refund but have not heard back yet
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R.Piyanantapat
Milan
7.7 /10 Good
Reviewed: Monday, March 31, 2025
A little bit slow but ok
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Jeremy Rob
Milan
2 /10 Poor
Reviewed: Monday, March 31, 2025
The billing issues are not very clear.
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Cornelius Gill
Milan
2 /10 Poor
Reviewed: Monday, March 31, 2025
Unreasonable charges! They can charge you even after the pre-authorization period ends. When we picked up the car, they tried to charge us for an upgrade saying the original model wasn't available, but we refused. Besides pushing for insurance, there are additional charges that they insist on. Returning the car is a matter of luck as locations are hard to find. Even months after the pre-authorization ends, they can still charge your credit card with no email notification. They claim it's a fee for checking if you violated traffic rules, and explain it took a lot of effort to verify it was your violation, hence a $500 fee. This is separate from the actual fines.
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Malcolm Rutherford
Milan
10 /10 Excellent
Reviewed: Monday, March 31, 2025
Very good
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Enid I.
Milan
6 /10 Average
Reviewed: Monday, March 31, 2025
After experiencing a flat tire, I contacted multiple times but the issue was not resolved.
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Hogan Vogt
Milan
6 /10 Average
Reviewed: Monday, March 31, 2025
It's okay.
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Dylan Aldridge
Milan
10 /10 Excellent
Reviewed: Monday, March 31, 2025
Convenient pick-up and drop-off, hassle-free car rental.
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Nancy Leonard
Milan
10 /10 Excellent
Reviewed: Monday, March 31, 2025
Very satisfied. Picking up and returning the car was unbelievably smooth (I bought the full insurance package).
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Mick Flower
Milan
2 /10 Poor
Reviewed: Monday, March 31, 2025
The most disappointing part is that the car didn’t match the model booked, and they refused to replace it. They didn’t offer any alternative solutions and just assigned us this car directly.
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Rae Needham
Milan
10 /10 Excellent
Reviewed: Monday, March 31, 2025
Pretty good.
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Sandy Piers
Milan
2 /10 Poor
Reviewed: Monday, March 31, 2025
The Alamo at Milan Airport is subcontracted to the local rental company Locauto. The vehicle was in great condition, and there was no pressure to buy additional insurance. However! At the counter, they initially asked if I wanted to add prepaid fuel. After asking about the price and policy and finding out there's no refund for unused fuel, I declined the prepaid fuel option and confirmed with the staff that I would return the car with a full tank. I didn’t add any extra services. But! The staff secretly added a €115 fuel charge to the contract. At the time of return, they assured me that the €500 deposit would be fully refunded and didn’t mention any additional charges! After the deduction appeared on my account, I contacted the branch. The staff admitted it was a mistake made at Milan Airport. They provided us with the rental contract and proof of the full-tank return and also marked it in the system, instructing us to request a refund via customer service. Then, I emailed customer service politely with all the evidence, but they refused to acknowledge it! They insisted that we purchased the prepaid fuel service. The situation is very clear—if they could admit their mistake and issue the refund, we could move on. But with this kind of attitude from customer service, it's obvious they're trying to scam us, so we’re prepared to fight this to the end.
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Pamela Douglas(s)
Milan
10 /10 Excellent
Reviewed: Monday, March 31, 2025
Very good.
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Karen Jackson
Milan
10 /10 Excellent
Reviewed: Monday, March 31, 2025
Not bad. Upon arrival at Malpensa T1, there is a centralized car rental counter area. Alamo doesn’t have its own separate counter, sharing a storefront with a few other brands. Look for Lucamotive. Now, you take a ticket from the self-service machine at the entrance and wait for your number to be called. The process is pretty standard: once completed, they will give you a car pickup slip. Walk to the parking lot to get the car—there are two sections, so make sure to ask for directions. I booked a Skoda Octavia wagon but got a Seat Cupra instead. It's a sporty car with high-end features. On Italian highways, remember to use the “Carte” lane to pay tolls directly with a credit card. Since my departure flight was at Bergamo Airport, the address provided was completely wrong—it leads you to the terminal departure area. Unload your luggage first. Then self-drive to the correct location. Eventually, I found the return point at the airport's P3 Car Return area. Each rental company has its designated section there. Look for Lucamotive again. The staff handled the return quickly—just signed and you’re done. At the far end of the return parking lot, there's a free shuttle bus that runs roughly every 10 minutes. It takes around 10 minutes to get to the terminal.
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Hedy Michelson
Milan
10 /10 Excellent
Reviewed: Monday, March 31, 2025
Good.
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