Hertz, Brookfield Place Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Brookfield Place Information, Car Rental Instructions & Policies

Address

161 BAY STREET

Telephone

+14163642080

Pick-up Instructions

Counter is now located at 161 Bay Street, Brookfield Place at the Concourse Level.

Drop-off Instructions

The Hertz parking facility is located in the TD Canada Trust at Brookfield Place - Level P3. Upon return of your vehicle, you can access the parking facility from the Front and Wellington Street entrances, both entrances are west of Yonge Street, just past the Hockey Hall of Fame. The Counter at Brookfield place is easily accessible from Union Station via the PATH system. Google map link: https://maps.app.goo.gl/NMKtjrjUHrEcDQ6E6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of CAD 21.5637 - 60 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Canada

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

CAD 16.99/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

CAD 13.99/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

CAD 13.99/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

CAD 13.99/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

Driving into any contiguous states U.S. and Canada are allowed, please kindly inform the counter when picking up the car, however, it's not allowed to travel into Alaska, the Yukon, or the Northwest Territories, Nunavut, or Mexico. It's recommended to have PERS cover when using vehicles in cross-border rentals for USA and Canada.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

CAD 300-500

Theft Insurance Excess:

CAD 500

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Billy Bishop Toronto City Centre Airport

8 mi from Downsview Airport

12.4 mi from Toronto Pearson Airport

Railway Stations

Nearby Toronto Union Station

10.1 mi from Etobicoke North Go Station

Hotels

Nearby The Fairmont Royal York

0.1 mi from Duke Suites

0.1 mi from The Pinnacle Boutique Suites

Other Landmarks

0.4 mi from CN Tower

0.4 mi from Osgoode Hall

0.6 mi from Ontario Legislative Buildings

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 43.645549 -79.380926

Location Images

Hertz-Brookfield Place-4962-dropoff_guide

Return Sign

The Rental Desk

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Hilary Rusk
Toronto
8 /10 Very good
Reviewed: Monday, December 23, 2024
Overall, it's good, but the explanation of additional charges was not detailed enough. I only wanted to add an extra driver this time, but when handling it on site, an additional fee was added without detailed written explanation, just a brief verbal mention. Upon careful review, I found that I could not cancel it by phone, which I believe is somewhat unreasonable.
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Cynthia Camp
Toronto
8 /10 Very good
Reviewed: Monday, December 23, 2024
Good customer service
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Blake Morton
Toronto
10 /10 Excellent
Reviewed: Monday, December 23, 2024
The pickup point is in a quiet underground area near the Union Station, quite difficult to find. The staff was nice and upgraded us to a Dodge for free without pushing any insurance.
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Aries Becky
Toronto
10 /10 Excellent
Reviewed: Monday, December 23, 2024
Wait time depends on luck, generally not long
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Anna Jim
Toronto
6 /10 Average
Reviewed: Monday, December 23, 2024
The service attitude was okay. Originally, we rented a Corolla, but upon pickup, we were intentionally given the smallest hatchback. After returning to the store and negotiating a second time, they finally provided us with a sedan. It seemed like they were pretending not to understand our request.
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