Hertz, Aachen Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Aachen Information, Car Rental Instructions & Policies

Address

JUELICHERSTRASSE 324

Telephone

0241 1809856

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -18:00	07:30 -18:00	08:00 -12:00	10:00 -11:00	07:30 -18:00	07:30 -18:00	07:30 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes S350d Amg Line Premium Plus - Make & Model Guaranteed, Porsche Macan, Mystery Car Compact Or Higher, Range Rover Sport-diesel, Toyota Prado, Land Rover Range Rover Sport, Mercedes Glc, Volvo Xc60, Volkswagen T6 Caravelle 4x4 Incl. Gps

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 13.6/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 16.8/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 16.8/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 16.8/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Croatia Czech Republic Hungary Poland Slovakia Slovenia Netherlands Belgium France Show More Croatia Czech Republic Hungary Poland Slovakia Slovenia Netherlands Belgium France Switzerland Italy Austria Luxembourg Liechtenstein	EUR 41.65 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for Polestar 2,Skoda Octavia,Skoda Octavia,Nissan Qashqai,Toyota C Hr,Dacia Jogger 5+2 Places,Mercedes-benz Cla,Mercedes-benz Classe A,Opel Insignia,Volkswagen Id4,Bmw X1,Ntmr,Peugeot 508,Opel Insignia, Volvo S60 Or Similar,Suzuki Vitara, Kia Sportage Or Similar,Lwb High Roof,Vw Passat,

EUR 1250 for Bmw 5 Series,Ford Tourneo Custom,Ford Galaxy,

EUR 1500 for Mitsubishi Pajero Sport,Seat Alhambra,Mercedes V-class,Bmw M440 Gran Coupé *model Guaranteed*,Mercedes E-class,Mercedes Eqv-electric,E Class,Mercedes C-class,Porsche Macan,Bmw X3 4x4--4wd,E Class Convertible-4wd,Mercedes V Class,Volvo Xc90 Aut,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Merdedes Benz S-klasse,Mystery Car Compact Or Higher,

EUR 3000 for Polestar2,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Volvo Xc60,Porsche Panamera,Audi A7 Sportback Aut.,Mini Cooper Automatic Or Similar,

EUR 850 for Chevrolet Onix Plus Fiat Cronos,

EUR 950 for Peugeot Expert 6 M3,Fiat Egea,Dc 5 5m3,Captur Winter Tyres,Ford Focus,Ford Focus,Mercedes A Class,Compact Elite,Opel Mokka-e,Alfa Romeo Giulietta,Vw Polo,Vw Caddy,Peugeot E 208-electric,Renault Kangoo,Fiat 500,Transit Ft 280k,S5 Volvo Xc40 Plug In Hyb. Aut,

EUR 950 for Peugeot Expert 6 M3,

EUR 950 for Fiat Egea,

EUR 950 for Dc 5 5m3,

EUR 950 for Captur Winter Tyres,

EUR 950 for Ford Focus,

EUR 950 for Mercedes A Class,

EUR 950 for Compact Elite,

EUR 950 for Opel Mokka-e,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Vw Polo,

EUR 950 for Vw Caddy,

EUR 3000 for Polestar2,

EUR 1250 for Bmw 5 Series,

EUR 1500 for Mitsubishi Pajero Sport,

EUR 1500 for Seat Alhambra,

EUR 1150 for Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Peugeot E 208-electric,

EUR 1150 for Skoda Octavia,

EUR 1150 for Nissan Qashqai,

EUR 1150 for Toyota C Hr,

EUR 950 for Renault Kangoo,

EUR 1150 for Dacia Jogger 5+2 Places,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Opel Insignia,

EUR 1150 for Volkswagen Id4,

EUR 1150 for Bmw X1,

EUR 1500 for Bmw M440 Gran Coupé *model Guaranteed*,

EUR 1500 for Mercedes E-class,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo Custom,

EUR 1500 for E Class,

EUR 950 for Fiat 500,

EUR 950 for Transit Ft 280k,

EUR 1150 for Ntmr,

EUR 1500 for Mercedes C-class,

EUR 1500 for Porsche Macan,

EUR 1500 for Bmw X3 4x4--4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Mercedes V Class,

EUR 1150 for Peugeot 508,

EUR 1150 for Opel Insignia, Volvo S60 Or Similar,

EUR 1150 for Suzuki Vitara, Kia Sportage Or Similar,

EUR 950 for S5 Volvo Xc40 Plug In Hyb. Aut,

EUR 1100 for Lwb High Roof,

EUR 1250 for Ford Galaxy,

EUR 1150 for Vw Passat,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Mini Cooper Automatic Or Similar,

EUR 1800 for Mystery Car Compact Or Higher,

EUR 150 for Dc 5 5m3,Vw Caddy,Renault Kangoo,Transit Ft 280k,Iveco Eurocargo 120e25,Lwb High Roof,

EUR 250 for Mitsubishi Pajero Sport,Seat Alhambra,Mercedes V-class,Bmw M440 Gran Coupé *model Guaranteed*,Mercedes E-class,Mercedes Eqv-electric,E Class,Mercedes C-class,Bmw X3 4x4--4wd,E Class Convertible-4wd,Mercedes V Class,Volvo Xc90 Aut,Bmw Ix Xdrive40,Merdedes Benz S-klasse,Mystery Car Compact Or Higher,

Theft Insurance Excess differs by car model:

EUR 1250 for Bmw 5 Series,Ford Tourneo Custom,Ford Galaxy,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Merdedes Benz S-klasse,Mystery Car Compact Or Higher,

EUR 3000 for Polestar2,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Volvo Xc60,Porsche Panamera,Audi A7 Sportback Aut.,Mini Cooper Automatic Or Similar,

EUR 850 for Chevrolet Onix Plus Fiat Cronos,

EUR 950 for Peugeot Expert 6 M3,

EUR 950 for Fiat Egea,

EUR 950 for Dc 5 5m3,

EUR 950 for Captur Winter Tyres,

EUR 950 for Ford Focus,

EUR 950 for Mercedes A Class,

EUR 950 for Compact Elite,

EUR 950 for Opel Mokka-e,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Vw Polo,

EUR 950 for Vw Caddy,

EUR 3000 for Polestar2,

EUR 1250 for Bmw 5 Series,

EUR 1500 for Mitsubishi Pajero Sport,

EUR 1500 for Seat Alhambra,

EUR 1150 for Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Peugeot E 208-electric,

EUR 1150 for Skoda Octavia,

EUR 1150 for Nissan Qashqai,

EUR 1150 for Toyota C Hr,

EUR 950 for Renault Kangoo,

EUR 1150 for Dacia Jogger 5+2 Places,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Opel Insignia,

EUR 1150 for Volkswagen Id4,

EUR 1150 for Bmw X1,

EUR 1500 for Bmw M440 Gran Coupé *model Guaranteed*,

EUR 1500 for Mercedes E-class,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo Custom,

EUR 1500 for E Class,

EUR 950 for Fiat 500,

EUR 950 for Transit Ft 280k,

EUR 1150 for Ntmr,

EUR 1500 for Mercedes C-class,

EUR 1500 for Porsche Macan,

EUR 1500 for Bmw X3 4x4--4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Mercedes V Class,

EUR 1150 for Peugeot 508,

EUR 1150 for Opel Insignia, Volvo S60 Or Similar,

EUR 1150 for Suzuki Vitara, Kia Sportage Or Similar,

EUR 950 for S5 Volvo Xc40 Plug In Hyb. Aut,

EUR 1100 for Lwb High Roof,

EUR 1250 for Ford Galaxy,

EUR 1150 for Vw Passat,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Mini Cooper Automatic Or Similar,

EUR 1800 for Mystery Car Compact Or Higher,

EUR 150 for Dc 5 5m3,Vw Caddy,Renault Kangoo,Transit Ft 280k,Iveco Eurocargo 120e25,Lwb High Roof,

EUR 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Railway Stations

1.8 mi from Aachen Central Station

Other Landmarks

1.6 mi from Historical Town Hall Aachen

1.6 mi from Aachen Cathedral

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 50.787881 6.115126

Guest Reviews

Total points： 5.3 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Paul Jerome
Aachen
8 /10 Very good
Reviewed: Tuesday, November 26, 2024
Pretty good, mainly because it's cheap
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Clement Sonmerfield
Aachen
2 /10 Poor
Reviewed: Tuesday, November 26, 2024
This is the second time I've rented from this store. The first time I rented at Dusseldorf Airport and returned the car at this store in Aachen. It cost 2200 RMB for three days. Originally, I wanted to extend the rental by two days, but a female staff member informed me that it would cost 250 euros for two days, which was 140% more expensive per day than the one-way rental. So, I rented another car instead. The first time I rented a diesel car, the staff at Dusseldorf clearly informed me to use diesel fuel. The second time, the female staff at this store did not mention that the car required petrol. As a result, I added diesel fuel and the engine couldn't start. I called the company for a tow truck at around 10 AM, but it still hadn't arrived by 2 PM, so I took a taxi to the company. The front desk female staff told me to wait at the location, saying they were not responsible for such issues. The tow truck arrived only after 4 PM, and it was raining heavily that day. We waited for five hours in total. For the next two days, even though the car was towed, the rental fee was still charged, and we had to pay additional repair fees for using the wrong fuel. The insurance only covered 500 RMB. The attitude of the front desk staff was really poor, and it seemed like they discriminated against Chinese people. As soon as we walked in, I felt unwelcome. They didn't inspect the car either.
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Alvis Abe
Aachen
6 /10 Average
Reviewed: Tuesday, November 26, 2024
I rented from Hertz. The staff had a bad attitude during pick-up, and the first car they gave me had a broken multimedia system, so they replaced it. There was a border crossing fee of several dozen euros from Germany to Belgium.
Read More >