From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8217810318
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8217810318
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Caro, Frankfurt Downtown Office Car Rental

Caro 500+ ratings, 4 reviews

Frankfurt, North Rhine-Westphalia, Germany

8.0 / 10 Very good

Caro - Frankfurt Downtown Office Information, Car Rental Instructions & Policies

Address

ZUM LAURENBURGER HOF 60, 60594 FRANKFURT

Telephone

(+49) 421 3385 3380

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 10/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 8/day
capped at EUR 120
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
EUR 20/day
capped at EUR 120
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 10/day
capped at EUR 80
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 5/day
capped at EUR 150
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 10/day
capped at EUR 80
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
EUR 10/day
capped at EUR 100

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

7.7 mi from Frankfurt Airport

64.8 mi from Frankfurt Hahn Airport

Railway Stations

1.7 mi from Frankfurt Central Station

Hotels

1.1 mi from Living Hotel Frankfurt by Derag

1.4 mi from Turm Hotel

1.5 mi from Le Méridien Frankfurt

Other Landmarks

1.3 mi from Commerzbank Tower

1.3 mi from Eschenheim Tower

FIND ME A CHEAP RENTAL
Map view of Caro Store Location
coordinates: 50.1055559 8.7012874

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.0 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Tyrone Tobias

    Frankfurt

    10 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    There was no GLK available, so I was upgraded to an ML350. Although it has already 26,000 km on it, the performance is excellent.
    Read More >
  • Leo Tours

    Frankfurt

    8 /10 Very good

    Reviewed: Thursday, November 14, 2024

    Overall satisfied, but returning the car was a nightmare! The reason is that when picking up the car in Frankfurt, it was confirmed that the car was to be returned at Frankfurt Airport (common sense would think it's at the terminal's lower level), but upon arrival at Terminals 1 and 2, we couldn't find the CARO company office (other rental company offices were all there). Desperately asked locals for help and found out the CARO return office is in a nearby town. This was not clearly explained by the staff during pick-up!!!!
    Read More >
  • Dean Humphr(e)y

    Frankfurt

    6 /10 Average

    Reviewed: Thursday, November 14, 2024

    Initially, I reserved the car pick-up at 4 PM. However, upon arriving early, I called to reschedule, and they adjusted the time since they had available stock. I initially expected a Golf, but I received a Kia SUV without any extra charges, which was satisfying. The only downside is that CARO doesn't have a station at the train station, which makes the pick-up and drop-off location inconvenient. I suggest that the rental location details, including district, street name, and house number, be clearly provided so that GPS can find it.
    Read More >
  • Natividad Harrison

    Frankfurt

    8 /10 Very good

    Reviewed: Thursday, November 14, 2024

    The car was satisfactory, but the only dissatisfaction was that I was told the return location was not at the airport. Eventually, the rental company did pick up the car at the airport.
    Read More >
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