Hertz, Berlin Hauptbahnhof Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Berlin Hauptbahnhof Information, Car Rental Instructions & Policies

Address

10557 BERLIN, EUROPAPLATZ 1,CARR: PH HBF CLARA-JASCHKE-STR,10557,DE

Telephone

+493020649328

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please return vehicles in the underground car park at the Main Railway Station Clara-Jaschke-Strasse.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00	08:00 -18:00	08:00 -13:00	CLOSED	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes S-class, Audi Q5, Mystery Car, Volkswagen Touareg, Mitsubishi Eclipse Cross, Chevrolet Suburban, Bmw X1, Volvo Xc60, Volkswagen T6 Caravelle 4x4 Incl. Gps

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 13.6/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 16.2/day

capped at EUR 100.8

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 16.8/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 16.8/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 16.8/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Croatia Czech Republic Hungary Poland Slovakia Slovenia Netherlands Belgium France Show More Croatia Czech Republic Hungary Poland Slovakia Slovenia Netherlands Belgium France Switzerland Italy Austria Luxembourg Liechtenstein	EUR 41.65 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for Polestar 2,Hyundai Elantra,Fiat Grand Siena,Swm_g01,Renault Austral,Skoda Octavia,Peugeot 3008 Hdi Active Bva,Kia Sportage,Opel Insignia,Vw Id4,Bmw X1,Mx 5 Cabrio,Vw Passat,Volkswagen Passat,Ford Kuga,Daily 35c14c 125m3,Vw Passat,

EUR 1250 for Toyota Mark X,Toyota Proace,Peugeot 5008,

EUR 1500 for Mitsubishi Pajero Sport,Renault Espace,E5 Mercedes Benz V Class,Cadillac Ct5,Bmw 5 Series,Mercedes Eqv-electric,Audi A4 Avant Automatica,Bmw Serie 5,Audi Q5,Volvo Xc60,E Class Convertible-4wd,Benz Vito,Volvo Xc90 Aut,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Mercedes-benz C Class Cabrio-benzin-otomatik,Merdedes Benz S-klasse,Mystery Car,

EUR 3000 for Model 3 Sr-electric,Model 3 Performance,Model Y Lr,

EUR 3600 for Volvo Xc60,Porsche Panamera,Audi A7 Sportback Aut.,Mini Cooper Automatic Or Similar,

EUR 850 for Hyundai Hb20,

EUR 950 for Volkswagen T-cross,Fiat 500l,Renault Traffic 59m3,Compact,Peugeot 308,Toyota Hiace-benzin-otomatik,Opel Crossland,Peugeot 2008 With Winter Tyres,Bmw 116i,Audi A3,Crossback E Tense,Bmw 118d,Fiat Panda,Ford Connect 25m3,Peugeot E 208-electric,Volkswagen Caddy,Toyota Aygo,Transit Ft 280k,Xc40 Plug In,

EUR 950 for Volkswagen T-cross,

EUR 950 for Fiat 500l,

EUR 950 for Renault Traffic 59m3,

EUR 950 for Compact,

EUR 950 for Peugeot 308,

EUR 950 for Toyota Hiace-benzin-otomatik,

EUR 950 for Opel Crossland,

EUR 950 for Peugeot 2008 With Winter Tyres,

EUR 950 for Bmw 116i,

EUR 950 for Audi A3,

EUR 950 for Crossback E Tense,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Bmw 118d,

EUR 950 for Fiat Panda,

EUR 950 for Ford Connect 25m3,

EUR 3000 for Model 3 Sr-electric,

EUR 1250 for Toyota Mark X,

EUR 1500 for Mitsubishi Pajero Sport,

EUR 1500 for Renault Espace,

EUR 1150 for Polestar 2,

EUR 1500 for E5 Mercedes Benz V Class,

EUR 950 for Peugeot E 208-electric,

EUR 1150 for Hyundai Elantra,

EUR 1150 for Fiat Grand Siena,

EUR 1150 for Swm_g01,

EUR 1150 for Renault Austral,

EUR 950 for Volkswagen Caddy,

EUR 1150 for Skoda Octavia,

EUR 1150 for Peugeot 3008 Hdi Active Bva,

EUR 1150 for Kia Sportage,

EUR 1150 for Opel Insignia,

EUR 1150 for Vw Id4,

EUR 1150 for Bmw X1,

EUR 1500 for Cadillac Ct5,

EUR 1500 for Bmw 5 Series,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Toyota Proace,

EUR 1500 for Audi A4 Avant Automatica,

EUR 950 for Toyota Aygo,

EUR 950 for Transit Ft 280k,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Bmw Serie 5,

EUR 1500 for Audi Q5,

EUR 1500 for Volvo Xc60,

EUR 1800 for Mercedes-benz C Class Cabrio-benzin-otomatik,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Benz Vito,

EUR 1150 for Vw Passat,

EUR 1150 for Volkswagen Passat,

EUR 1150 for Ford Kuga,

EUR 950 for Xc40 Plug In,

EUR 1100 for Daily 35c14c 125m3,

EUR 1250 for Peugeot 5008,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Mini Cooper Automatic Or Similar,

EUR 1800 for Mystery Car,

EUR 150 for Renault Traffic 59m3,Ford Connect 25m3,Volkswagen Caddy,Transit Ft 280k,Iveco Eurocargo 120e25,Daily 35c14c 125m3,

EUR 250 for Mitsubishi Pajero Sport,Renault Espace,E5 Mercedes Benz V Class,Cadillac Ct5,Bmw 5 Series,Mercedes Eqv-electric,Audi A4 Avant Automatica,Bmw Serie 5,Volvo Xc60,E Class Convertible-4wd,Benz Vito,Volvo Xc90 Aut,Bmw Ix3,Merdedes Benz S-klasse,Mystery Car,

Theft Insurance Excess differs by car model:

EUR 1250 for Toyota Mark X,Toyota Proace,Peugeot 5008,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Mercedes-benz C Class Cabrio-benzin-otomatik,Merdedes Benz S-klasse,Mystery Car,

EUR 3000 for Model 3 Sr-electric,Model 3 Performance,Model Y Lr,

EUR 3600 for Volvo Xc60,Porsche Panamera,Audi A7 Sportback Aut.,Mini Cooper Automatic Or Similar,

EUR 850 for Hyundai Hb20,

EUR 950 for Volkswagen T-cross,

EUR 950 for Fiat 500l,

EUR 950 for Renault Traffic 59m3,

EUR 950 for Compact,

EUR 950 for Peugeot 308,

EUR 950 for Toyota Hiace-benzin-otomatik,

EUR 950 for Opel Crossland,

EUR 950 for Peugeot 2008 With Winter Tyres,

EUR 950 for Bmw 116i,

EUR 950 for Audi A3,

EUR 950 for Crossback E Tense,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Bmw 118d,

EUR 950 for Fiat Panda,

EUR 950 for Ford Connect 25m3,

EUR 3000 for Model 3 Sr-electric,

EUR 1250 for Toyota Mark X,

EUR 1500 for Mitsubishi Pajero Sport,

EUR 1500 for Renault Espace,

EUR 1150 for Polestar 2,

EUR 1500 for E5 Mercedes Benz V Class,

EUR 950 for Peugeot E 208-electric,

EUR 1150 for Hyundai Elantra,

EUR 1150 for Fiat Grand Siena,

EUR 1150 for Swm_g01,

EUR 1150 for Renault Austral,

EUR 950 for Volkswagen Caddy,

EUR 1150 for Skoda Octavia,

EUR 1150 for Peugeot 3008 Hdi Active Bva,

EUR 1150 for Kia Sportage,

EUR 1150 for Opel Insignia,

EUR 1150 for Vw Id4,

EUR 1150 for Bmw X1,

EUR 1500 for Cadillac Ct5,

EUR 1500 for Bmw 5 Series,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Toyota Proace,

EUR 1500 for Audi A4 Avant Automatica,

EUR 950 for Toyota Aygo,

EUR 950 for Transit Ft 280k,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Bmw Serie 5,

EUR 1500 for Audi Q5,

EUR 1500 for Volvo Xc60,

EUR 1800 for Mercedes-benz C Class Cabrio-benzin-otomatik,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Benz Vito,

EUR 1150 for Vw Passat,

EUR 1150 for Volkswagen Passat,

EUR 1150 for Ford Kuga,

EUR 950 for Xc40 Plug In,

EUR 1100 for Daily 35c14c 125m3,

EUR 1250 for Peugeot 5008,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Mini Cooper Automatic Or Similar,

EUR 1800 for Mystery Car,

EUR 150 for Renault Traffic 59m3,Ford Connect 25m3,Volkswagen Caddy,Transit Ft 280k,Iveco Eurocargo 120e25,Daily 35c14c 125m3,

EUR 150-250 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4.2 mi from Berlin Tegel Airport

12.6 mi from Berlin Brandenburg Airport

Railway Stations

1.9 mi from Train Station Zoologischer Garten

2.9 mi from Train Station Ostbahnhof

Hotels

0.1 mi from Steigenberger Hotel Berlin

1.7 mi from Holiday Inn Express Berlin City Centre-West

11.1 mi from IntercityHotel Berlin-Brandenburg Airport

Other Landmarks

2.7 mi from Zeiss-Großplanetarium

FIND ME A CHEAP RENTAL

Leaflet

Map view of Hertz Store Location

coordinates: 52.524958 13.369625

Guest Reviews

Total points： 4.0 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Zero Bulwer
Berlin
2 /10 Poor
Reviewed: Saturday, March 22, 2025
The store had incorrect information about their operating hours. They actually close at 4 PM on weekends, but the rental site showed 8 PM. The staff stayed three extra hours for me, which I initially appreciated and was about to tip them. However, there are two major issues. First, I booked a Mercedes E-Class wagon, but I was given a Jeep Cherokee. They're not even close to being equivalent. Second, the staff gave me the wrong parking spot number, and it took my family two hours to find the car in the lot. The store had no emergency contact options, which was extremely frustrating. Although the rental site did try to assist with Hertz's roadside assistance, it was almost useless. Hertz's customer service kept doubting our intelligence, assuming we were on the wrong level and not admitting their own mistake, and even claimed communication issues with us. It was infuriating.
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Jacob Jennings
Berlin
6 /10 Average
Reviewed: Saturday, March 22, 2025
The service was professional and straightforward, with a warm attitude. We booked a compact car but were upgraded to a Range Rover for free, which included a built-in navigation system that was very helpful for our trip. However, since we had never driven this type of car before, it would have been beneficial if someone could have given us a basic introduction to the unfamiliar vehicle, to help us drive it smoothly.
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