Alamo, Dubai Intl. Airport Terminal Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Dubai Intl. Airport Terminal Information, Car Rental Instructions & Policies

Address

DUBAI INTL AIRPORT TERMINAL 3, 154 AIRPORT ROAD, DUBAI, 00000, AE

Telephone

+9718003031

Pick-up Instructions

The Alamo - Dubai Intl. Airport Terminal car rental location is in terminal

You can walk to the counter of Alamo - Dubai Intl. Airport Terminal car rental.

Please proceed to level 1 parking in the arrivals area once clearing baggage claim. The National rental counter will be servicing Alamo customers.

Drop-off Instructions

Please return the vehicle to the Car Rental Return car park at T3. The road conditions at T3 are complex, and GPS may not work well. Once you reach the T3 area, reduce your speed and follow the "Car Rental" signs to ensure you head in the right direction. Google map link: https://maps.app.goo.gl/qeTySSfuYGgVM2MQ9

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 65 years old

Young Driver Fee applies at 21 - 25 years old with charge of AED 0.1 on all rental approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

GCC Driving License

GCC Nationals, which includes the countries of Bahrain, Kuwait, Oman, Saudi Arabia and UAE， must provide their valid GCC Driving Licence.

Original driving licence + UAE IDP

Customers from the following countries can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland and United States of America.All other customers must present a valid International Driving Permit together with their national driver's licence at the time of the rental.

Original driving licence + UAE Embassy Authentication

For Korean, Japanese, Turkish and Greek nationals an approved translation of their Driving Licence done by the relevant Embassy or Mission is required

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

AED 3000 for other car models.

AED 4000 for Volvo Xc90,Volvo S60 A4 Perf Volvo S90,Maserati Grecale,

AED 2500 for Audi A4,G Mercedes C Class,Bmw Serie 4 Gran Coupé,

AED 2000 for Volvo Xc60,Ford Bronco,Ford Expedition,

AED 1500 for Volvo Xc60 Hybride,Porsche Macan,Toyota Rav4,

AED 1200 for Sandero Stepway,Kia Sonet,Skoda Fabia,Skoda Octavia,Bmw X1,Nissan Micra, Chevrolet Spark Automatic Or Similar,Opel Insignia,

Theft Insurance Excess differs by car model:

CNY 500-1000 for other car models.

AED 4000 for Volvo Xc90,Volvo S60 A4 Perf Volvo S90,Maserati Grecale,

AED 2500 for Audi A4,G Mercedes C Class,Bmw Serie 4 Gran Coupé,

AED 2000 for Volvo Xc60,Ford Bronco,Ford Expedition,

AED 1500 for Volvo Xc60 Hybride,Porsche Macan,Toyota Rav4,

AED 1200 for Sandero Stepway,Kia Sonet,Skoda Fabia,Skoda Octavia,Bmw X1,Nissan Micra, Chevrolet Spark Automatic Or Similar,Opel Insignia,

Third Party Liability Insurance Excess:

AED 30003

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Dubai Airport

27.3 mi from Dubai World Central - Al Maktoum International Airport

Railway Stations

2.2 mi from Creek Station

2.3 mi from Al Qiyadah Station

2.5 mi from Dubai Healthcare City Station

Hotels

2.9 mi from Lotus Grand Hotel

30.7 mi from Bab Al Shams Desert Resort and Spa

Other Landmarks

4.1 mi from Al Bastakiya

4.7 mi from Heritage Village

6.3 mi from Burj Khalifa

FIND ME A CHEAP RENTAL

Leaflet

Map view of Alamo Store Location

coordinates: 25.244551 55.359905

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Nathaniel Kell(e)y
Dubai
2 /10 Poor
Reviewed: Wednesday, April 23, 2025
There were only two or three Indian staff members at the counter, and their English was terrible. They were giving each other knowing looks during the process, which seemed unreliable. However, I chose this because of its 9.2 rating on the QEEQ platform, thinking this was standard for Dubai rentals.
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Novia Wodehous
Dubai
8 /10 Very good
Reviewed: Wednesday, April 23, 2025
The service was neither good nor bad.
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Hogan Vogt
Dubai
2 /10 Poor
Reviewed: Wednesday, April 23, 2025
The staff at National were indifferent.
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Herbert Ted
Dubai
2 /10 Poor
Reviewed: Wednesday, April 23, 2025
Waited for a long time
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Gene Albert
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Friendly and efficient service
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Bing Smith
Dubai
8 /10 Very good
Reviewed: Wednesday, April 23, 2025
Since we arrived in Dubai at 6 AM, there was no queue, and we could pick up the car directly. The process was simple and took less than ten minutes.
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Lambert Southey
Dubai
6 /10 Average
Reviewed: Wednesday, April 23, 2025
It's okay
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Dempsey Aled(k)
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
The pickup and drop-off process was convenient with no extra charges. The rental company staff were very friendly.
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Armand Church
Dubai
2 /10 Poor
Reviewed: Wednesday, April 23, 2025
The wait time for car pickup was too long, over an hour.
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Archer Broad
Dubai
6 /10 Average
Reviewed: Wednesday, April 23, 2025
Additional charges after returning the car without detailed explanation.
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Ernest Montgomery
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Very polite
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Ingemar Katrine
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
The location is easy to find, the car is very new, and the return process is very quick.
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Guy Lyly
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Very satisfied
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Lesley Chesterton
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
The service is quite good.
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Renata Oliver
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
New car, 2500 km, very clean inside with no strange odors, easy to drive. Small flaws are not a problem, the car inspection is quick.
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Eunice Hodge
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Very satisfied
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Cheryl
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
The car was very new, and both pickup and dropoff were very convenient.
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Norma Gibbon
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Not bad
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Prima Maltz
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Pretty good, I often self-drive, and you can pick up the car at T3.
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Ingrid Fox
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Good
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Leo Tours
Dubai
2 /10 Poor
Reviewed: Wednesday, April 23, 2025
The main driver did not have an international credit card, which resulted in being unable to pick up the car or get a refund. It took over an hour of back-and-forth communication to be informed that changes or refunds were not possible. Had to make a new booking on the spot. Extremely poor experience.
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Cornelius Gill
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Excellent
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Celeste Jack
Dubai
2 /10 Poor
Reviewed: Wednesday, April 23, 2025
Beware!! From the moment I picked up the car, there were numerous issues. The staff member assisting me was new and completely unfamiliar with the pickup process, making everything extremely slow. Not a single word was said about any important details or instructions; meanwhile, the staff at the neighboring counter gave a detailed explanation to another white couple who were renting a car. It took me an hour to pick up the car. The guy showing me the car was very friendly and explained all the functions like shifting gears and turning on lights, etc., but unfortunately, the car itself was in terrible condition. The interior even had vomit left by the previous customer hanging on the door, which hadn't been cleaned (I forgot to take a photo). While driving, I noticed the car felt very unstable at speeds over 120, swaying heavily, making it almost impossible to stay on the fast lane of the highway. It vibrated so much that it was genuinely scary. Finally, upon returning the car, the staff enthusiastically took care of a white family of five ahead of me, inspecting their car immediately as they drove into the lot. However, when it was my turn, I stood there waiting without anyone offering assistance. When I asked, the response was simply to park the car there. The indoor and outdoor staff kept passing the responsibility back and forth, and no one would tell me who was in charge of the return process. Additionally, because there was a minor scratch, I was required to obtain a document from Dubai Police. The staff kept dragging their feet—I even suspected they were intentionally delaying—until I got frustrated and told them my flight was departing in 2 hours. Only then did they start moving slightly faster.
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Drew Berkeley
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Very satisfied.
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Wordsworth Alcott
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Since it was late (11:00 PM), there was no need to queue. The originally reserved compact car was unavailable, so they upgraded me to an SUV for free. When returning the car (9:00 AM), I noticed a long queue for pick-up, but the return process was very quick—finished within 5 minutes.
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Lester Melville
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
The service attitude is good, and the queue time is short.
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Susan Gissing
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Satisfied overall, but it would be better if the processing time could be shorter.
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Theresa Needham
Dubai
8 /10 Very good
Reviewed: Wednesday, April 23, 2025
The counter service was satisfactory, the car pickup service was average, and the return service was satisfactory.
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