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+49 6107 6353100
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+86-1089171020
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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 6968217051
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6968217051
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Hertz, Arnhem Downtown Car Rental

Hertz 400+ ratings, 3 reviews

Arnhem, Gelderland, Netherlands

10.0 / 10 Excellent

Hertz - Arnhem Downtown Information, Car Rental Instructions & Policies

Address

BERGSTRAAT 2,6811 LH ARNHEM,6811 LH,NL

Telephone

+263513222

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -18:00
08:00 -18:00
09:00 -12:00
CLOSED
08:00 -18:00
08:00 -18:00
08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10 - 36.3 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Japan Translation

For customers with driver's licenses issued in Switzerland, Germany, France, Belgium, Slovenia, Monaco and Taiwan are allowed to drive vehicles only when they carry both the original license issued in the above countries/regions and a Japanese Translation of such issued by JAF, or foreign embassies or consular offices in Japan.

For local renters, you need to bring:

Full driver's license issued in Netherlands

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 66.55/day
capped at EUR 66.55
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 20/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 6/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Czech Republic

Poland

Portugal

Norway

Sweden

Finland

Belgium

France

Germany

Show More

Czech Republic

Poland

Portugal

Norway

Sweden

Finland

Belgium

France

Germany

Austria

EUR 25 per rental

Luxembourg

EUR 35 per rental
Traveling to Belgium is allowed, but please advise the Hertz rental counter about your intention. The cross-border policy and fees please subject to the counter, they may change without notice. There will be a 600EUR penalty if the customer has not declared driving out of the Netherlands.

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Bosnia and Herzegovina, Bulgaria, Croatia, Estonia, Georgia, Greece, Greenland, Hungary, Iceland, Kazakhstan, Kyrgyzstan, North Macedonia, Moldova, Montenegro, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, United Kingdom
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Volkswagen Jetta

Volvo Xc60

Skoda Superb Kombi

Bmw 3 Series

Opel Grandland

Citroen C4 Picasso

Show More

Volkswagen Jetta

Volvo Xc60

Skoda Superb Kombi

Bmw 3 Series

Opel Grandland

Citroen C4 Picasso

Maserati Ghibli-diesel

E Class

Mx 5 Cabrio

Mercedes C Class

Mercedes C-class

Bmw X1

Mini Cooper Cabrio

Kia Sportage Automatico

Volvo Xc40 Aut

Ds7 Crossback

Bmw Serie 420 I Gc

Audi A8-diesel

Mercedes Benz Gla 200

Alpine A110

Italy

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 900-2000 for other car models.

EUR 1000 for Ford Focus Aut,Volkswagen Golf,Renault Captur,Captur Winter Tyres,Peugeot 308,Peugeot 308,Renault Zoe-electric,Volkswagen Transporter,Vito 5 5m3,Citroen C4 Picasso,Nissan Qashqai,

EUR 1100 for Toyota Corolla Hybrid Estate,Opel Insignia,Ford C-max,Kia Ev6-electric,

EUR 1200 for Peugeot 308, Hyundai I30 Automatic Or Similar,Skoda Octavia,V60 Cc,

EUR 1250 for Ford Transit Swb,Iveco Eurocargo 120e25,Mercedes Vito L1h1 5m³ O Similar,

EUR 1350 for Mini Cooper Cabrio,Volvo Xc40 Aut,

EUR 1500 for Van W Lift,Bmw I5,Ford Tourneo Custom,

EUR 1600 for Volkswagen Jetta,Bmw 3 Series,Mercedes V-class,Mercedes C-class,Volvo Xc60,

EUR 1700 for Bmw Ix3-electric,

EUR 2000 for Land Rover Range Rover Sport,

EUR 3000 for Model 3 Sr,Polestar 2,I1 Bmw Ix,Tesla Model 3-electric,Model Y Lr,Alpine A110,

EUR 4000 for Mercedes Benz Gla 200,

EUR 950 for Fiat Tipo,Toyota Corolla,Cupra Born,Opel Corsa,Peugeot 208-diesel,Fiat Panda 5 Doors,Toyota Yaris Hybrid,Opel Corsa,Mercedes Sprinter 213,Renault Clio,Toyota Aygo,Fiat 500,

EUR 1000 for Ford Focus Aut,

EUR 950 for Fiat Tipo,

EUR 950 for Id3 Life Pro,

EUR 1000 for Toyota Corolla,

EUR 1000 for Volkswagen Golf,

EUR 1000 for Renault Captur,

EUR 1250 for Ford Transit Swb,

EUR 1000 for Captur Winter Tyres,

EUR 1100 for Toyota Corolla Hybrid Estate,

EUR 1000 for Peugeot 308,

EUR 950 for Opel Corsa,

EUR 950 for Peugeot 208-diesel,

EUR 950 for Fiat Panda 5 Doors,

EUR 1000 for Renault Zoe-electric,

EUR 950 for Toyota Yaris Hybrid,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for Model 3 Sr,

EUR 1600 for Volkswagen Jetta,

EUR 1500 for Van W Lift,

EUR 1600 for Bmw 3 Series,

EUR 3000 for Polestar 2,

EUR 1600 for Mercedes V-class,

EUR 1200 for Peugeot 308, Hyundai I30 Automatic Or Similar,

EUR 1100 for Opel Insignia,

EUR 1000 for Volkswagen Transporter,

EUR 1000 for Vito 5 5m3,

EUR 1000 for Citroen C4 Picasso,

EUR 1500 for Bmw I5,

EUR 3000 for I1 Bmw Ix,

EUR 1500 for Ford Tourneo Custom,

EUR 950 for Toyota Aygo,

EUR 950 for Fiat 500,

EUR 950 for Fiat 500e-electric,

EUR 1600 for Mercedes C-class,

EUR 1600 for Volvo Xc60,

EUR 1250 for Iveco Eurocargo 120e25,

EUR 1350 for Mini Cooper Cabrio,

EUR 1200 for Skoda Octavia,

EUR 1350 for Volvo Xc40 Aut,

EUR 1000 for Nissan Qashqai,

EUR 1200 for V60 Cc,

EUR 3000 for Tesla Model 3-electric,

EUR 3000 for Model Y Lr,

EUR 3000 for Alpine A110,

Theft Insurance Excess differs by car model:

EUR 1000 for Ford Focus Aut,Volkswagen Golf,Renault Captur,Captur Winter Tyres,Peugeot 308,Peugeot 308,Renault Zoe-electric,Volkswagen Transporter,Vito 5 5m3,Citroen C4 Picasso,Nissan Qashqai,

EUR 1100 for Toyota Corolla Hybrid Estate,Opel Insignia,Ford C-max,Kia Ev6-electric,

EUR 1200 for Peugeot 308, Hyundai I30 Automatic Or Similar,Skoda Octavia,V60 Cc,

EUR 1250 for Ford Transit Swb,Iveco Eurocargo 120e25,Mercedes Vito L1h1 5m³ O Similar,

EUR 1350 for Mini Cooper Cabrio,Volvo Xc40 Aut,

EUR 1500 for Van W Lift,Bmw I5,Ford Tourneo Custom,

EUR 1600 for Volkswagen Jetta,Bmw 3 Series,Mercedes V-class,Mercedes C-class,Volvo Xc60,

EUR 1700 for Bmw Ix3-electric,

EUR 2000 for Land Rover Range Rover Sport,

EUR 3000 for Model 3 Sr,Polestar 2,I1 Bmw Ix,Tesla Model 3-electric,Model Y Lr,Alpine A110,

EUR 4000 for Mercedes Benz Gla 200,

EUR 950 for Fiat Tipo,Toyota Corolla,Cupra Born,Opel Corsa,Peugeot 208-diesel,Fiat Panda 5 Doors,Toyota Yaris Hybrid,Opel Corsa,Mercedes Sprinter 213,Renault Clio,Toyota Aygo,Fiat 500,

EUR 1000 for Ford Focus Aut,

EUR 950 for Fiat Tipo,

EUR 950 for Id3 Life Pro,

EUR 1000 for Toyota Corolla,

EUR 1000 for Volkswagen Golf,

EUR 1000 for Renault Captur,

EUR 1250 for Ford Transit Swb,

EUR 1000 for Captur Winter Tyres,

EUR 1100 for Toyota Corolla Hybrid Estate,

EUR 1000 for Peugeot 308,

EUR 950 for Opel Corsa,

EUR 950 for Peugeot 208-diesel,

EUR 950 for Fiat Panda 5 Doors,

EUR 1000 for Renault Zoe-electric,

EUR 950 for Toyota Yaris Hybrid,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for Model 3 Sr,

EUR 1600 for Volkswagen Jetta,

EUR 1500 for Van W Lift,

EUR 1600 for Bmw 3 Series,

EUR 3000 for Polestar 2,

EUR 1600 for Mercedes V-class,

EUR 1200 for Peugeot 308, Hyundai I30 Automatic Or Similar,

EUR 1100 for Opel Insignia,

EUR 1000 for Volkswagen Transporter,

EUR 1000 for Vito 5 5m3,

EUR 1000 for Citroen C4 Picasso,

EUR 1500 for Bmw I5,

EUR 3000 for I1 Bmw Ix,

EUR 1500 for Ford Tourneo Custom,

EUR 950 for Toyota Aygo,

EUR 950 for Fiat 500,

EUR 950 for Fiat 500e-electric,

EUR 1600 for Mercedes C-class,

EUR 1600 for Volvo Xc60,

EUR 1250 for Iveco Eurocargo 120e25,

EUR 1350 for Mini Cooper Cabrio,

EUR 1200 for Skoda Octavia,

EUR 1350 for Volvo Xc40 Aut,

EUR 1000 for Nissan Qashqai,

EUR 1200 for V60 Cc,

EUR 3000 for Tesla Model 3-electric,

EUR 3000 for Model Y Lr,

EUR 3000 for Alpine A110,

USD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Railway Stations

0.1 mi from Arnhem Station

0.9 mi from Arnhem Velperpoort Station

1.9 mi from Arnhem Presikhaaf Station

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 51.983387 5.900152

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 10.0 / 10 Excellent

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Christine Duncan

    Arnhem

    10 /10 Excellent

    Reviewed: Friday, February 21, 2025

    Excellent
    Read More >
  • Sabina Sinclair

    Arnhem

    10 /10 Excellent

    Reviewed: Friday, February 21, 2025

    Great service! I'm already well-acquainted with the staff.
    Read More >
  • Ursula Landon

    Arnhem

    10 /10 Excellent

    Reviewed: Friday, February 21, 2025

    Very satisfied
    Read More >
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Pick-up at

10:00

Drop off at

10:00
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  • 21:30
  • 22:00
  • 22:30
  • 23:00
  • 23:30
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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6968217051
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Service Code#6968217051

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