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+33-970019487
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+49 6107 6353100
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00308 491 0209
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Live chat Email us Service Code: 8576637048
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
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Hertz, Rotorua Airport Car Rental

Hertz 500+ ratings, 4 reviews

Rotorua, Bay of Plenty, New Zealand

7.5 / 10 Good

Hertz - Rotorua Airport Information, Car Rental Instructions & Policies

Address

TE NGAE RD,ROTORUA,3074,NZ

Telephone

+6473484081

Pick-up Instructions

The Hertz - Rotorua Airport car rental location is in terminal

You can walk to the counter of Hertz - Rotorua Airport car rental.

Flight Number is Mandatory. No Walkins

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -19:30
08:00 -19:30
08:00 -17:30
08:00 -19:30
08:00 -19:30
08:00 -19:30
08:00 -19:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 20 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
NZD 12.59/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
NZD 15/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 13/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
NZD 13/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
NZD 13/day
capped at NZD 59.8

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Multi-island travel is still possible by making two separate bookings for the whole journey, one for each island. Single bookings that include rentals on both islands is no longer possible. STARTING ON ONE ISLAND, ENDING ON THE OTHER: Make your booking from where you plan to begin and end your journey. Please provide the details of when you plan to cross between the islands in the comments section of your booking including ferry date and time, without this information we are unable to guarantee a vehicle will be available for you. Book your ferry crossing early and check your rental agreement, if your cross-over date has changed call rental company 5 days before your ferry. If we are not advised of changes, we cannot guarantee a vehicle will be available. Vehicles must be returned to the original rental Island and we will charge a relocation fee of up to $1000 NZD + GST if this does not occur. The rental process remains the same if your rental involves travelling on both islands but starting and ending on the same. Please note you will be liable for the ferry cross over costs.

Ferry Transportation: Allowed

Hertz allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4500-7200 for other car models.

NZD 5500 for Toyota Auris Hybrid,

NZD 5500 for Opel Astra Automatic Or Similar,

NZD 5500 for Toyota Cross Hybrid,

NZD 5900 for Jeep Compass,

NZD 6001 for R4 6 Cubic Metre Van,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Toyota Yaris Ativ,

NZD 5500 for Toyota Camry Hybrid,

NZD 0 for Mercedes C180,

NZD 6001 for Toyota Kluger Hybrid,

NZD 6001 for Honda Cr-v,

NZD 7200 for M5 Ford Mustang Gt,

NZD 6001 for Renault Trafic Combi Aut.,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Skoda Octavia,

NZD 5500 for Toyota C-hr,

NZD 5500 for Suzuki Vitara,

NZD 5500 for Kia Sportage,

NZD 6001 for H4 8 Cubic Metre Van,

NZD 6001 for Isuzu Mu,

NZD 6001 for Ford Ranger-4wd,

NZD 6001 for 12 Seat Bus,

NZD 6001 for Polestar 2,

NZD 0 for Hertz Mystery Vehicle,

Theft Insurance Excess differs by car model:

NZD 6900 for other car models.

NZD 0 for Toyota Auris Hybrid,

NZD 0 for Opel Astra Automatic Or Similar,

NZD 0 for Toyota Cross Hybrid,

NZD 0 for Jeep Compass,

NZD 0 for R4 6 Cubic Metre Van,

NZD 0 for Volkswagen Caddy Maxi,

NZD 0 for Toyota Yaris Ativ,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Mercedes C180,

NZD 0 for Toyota Kluger Hybrid,

NZD 0 for Honda Cr-v,

NZD 0 for M5 Ford Mustang Gt,

NZD 0 for Renault Trafic Combi Aut.,

NZD 0 for Skoda Octavia,

NZD 0 for Toyota C-hr,

NZD 0 for Suzuki Vitara,

NZD 0 for Kia Sportage,

NZD 0 for H4 8 Cubic Metre Van,

NZD 0 for Isuzu Mu,

NZD 0 for Ford Ranger-4wd,

NZD 0 for 12 Seat Bus,

NZD 0 for Polestar 2,

NZD 0 for Hertz Mystery Vehicle,

Third Party Liability Insurance Excess differs by car model:

NZD 6900 for other car models.

NZD 5500 for Toyota Auris Hybrid,

NZD 5500 for Opel Astra Automatic Or Similar,

NZD 5500 for Toyota Cross Hybrid,

NZD 5900 for Jeep Compass,

NZD 6001 for R4 6 Cubic Metre Van,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Toyota Yaris Ativ,

NZD 5500 for Toyota Camry Hybrid,

NZD 0 for Mercedes C180,

NZD 6001 for Toyota Kluger Hybrid,

NZD 6001 for Honda Cr-v,

NZD 7200 for M5 Ford Mustang Gt,

NZD 6001 for Renault Trafic Combi Aut.,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Skoda Octavia,

NZD 5500 for Toyota C-hr,

NZD 5500 for Suzuki Vitara,

NZD 5500 for Kia Sportage,

NZD 6001 for H4 8 Cubic Metre Van,

NZD 6001 for Isuzu Mu,

NZD 6001 for Ford Ranger-4wd,

NZD 6001 for 12 Seat Bus,

NZD 6001 for Polestar 2,

NZD 0 for Hertz Mystery Vehicle,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Rotorua Airport

Hotels

3.8 mi from Prince's Gate Hotel

3.9 mi from Sudima Lake Rotorua

4.2 mi from Cosy Cottage Thermal Holiday Park

Other Landmarks

4.9 mi from Waimangu Volcanic Valley

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -38.109352 176.317366

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 7.5 / 10 Good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Ward Wood

    Rotorua

    10 /10 Excellent

    Reviewed: Tuesday, February 18, 2025

    Pick up the car at the airport, very convenient.
    Read More >
  • Leif

    Rotorua

    6 /10 Average

    Reviewed: Tuesday, February 18, 2025

    Overall good. Issues: No one was at the pick-up location when we arrived. Called and had to wait half an hour. GPS didn't have Chinese voice, had to replace it the next day.
    Read More >
  • Guy Haywood

    Rotorua

    10 /10 Excellent

    Reviewed: Tuesday, February 18, 2025

    No staff present, picked up the car directly upon arrival.
    Read More >
  • Harlan Isaiah

    Rotorua

    4 /10 Average

    Reviewed: Tuesday, February 18, 2025

    The trunk of the Mitsubishi is much larger than the CX-5, making the journey more comfortable for passengers. The pickup service was not satisfactory; there was no explanation during the pickup, they just told us where the car was parked and were in a hurry to leave without any enthusiasm from the staff.
    Read More >
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Pick-up at

10:00

Drop off at

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8576637048
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Service Code#8576637048

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