From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6592452357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6592452357
logo_img

Europcar, Madrid Plaza De Castilla Car Rental

Europcar

Alcala De Henares, Canary Islands, Spain

Europcar - Madrid Plaza De Castilla Information, Car Rental Instructions & Policies

Address

Pº DE LA CASTELLANA 193

Telephone

+34911505000

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 12.09/day
capped at EUR 83.49
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 7/day
capped at EUR 89
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 12.09/day
capped at EUR 83.49
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 7/day
capped at EUR 69
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 9.99/day
capped at EUR 69

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

Austria

Belgium

Czech Republic

Denmark

Germany

Finland

Slovenia

France

Show More

Andorra

Austria

Belgium

Czech Republic

Denmark

Germany

Finland

Slovenia

France

Gibraltar

Liechtenstein

Luxembourg

Monaco

Norway

Netherlands

Sweden

Switzerland

Portugal

EUR 15 per day
Vehicles are not allowed to be brought to the Canary Islands. If you plan to cross borders to other countries, EMS service is mandatory to add, priced at around 12EUR per day and maximum 156EUR. Please consult the staff at the counter for details.
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Renault Captur

Fiat 500x

Fiat 500

Dacia Logan 1.0 Or Similar

Skoda Octavia

Hyundai Hb20 Vision

United Kingdom

The Republic of San Marino

Vatican City State

Italy

EUR 9.92 per day
You may drive the rented vehicle outside the Spanish mainland and in the countries described below once the EMS is added and must be done upon pick up. EMS PRICE: 12€ + VAT per day of rental and up to 156€ + VAT for the whole rental period. The vehicle cannot be taken from Mainland Spain to Island of Formentera.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Mazda Cx-60

Mercedes Benz Vito 9 Seats

Gibraltar

Italy

Driving from Spain to Italy is only allowed for car groups EBMR, EDMR, CCMR, CDMR, IDMR, and there is no 9 seats car allowed to drive to Italy.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Other Landmarks

16.7 mi from Madrid´s Gate

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 40.467 -3.6895

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!