ACE-Rental-Cars Car Rental
A Trusted QEEQ Partner
Founded in Auckland in 1987, ACE Rental Car started only with a fleet of 2 to target the more price sensitive local travelers. Working hard to keep their prices low and quality high, ACE Rental Cars has since expanded into neighboring Australia targeting the New Zealand Tourist. Since its acquisition by Hertz, ACE Rental Cars has since grown to operate 17 Branches in 15 Australasia cities.
At QEEQ, we pride ourselves on working with the best in the industry to provide you with the best reliable products. We are proud to be working with ACE to bring to you the best there is to offer.
Various Cars to Rent around the World
After its acquisition by Hertz, it has now expanded to offer you economical and premium forms of travel. ACE still stays committed to targeting the budget-focused domestic and inbound travel market.
Vision: Why would you go anywhere else
ACE Rental Cars is Committed to being the market leader for the supply of affordable, modern rental vehicles in New Zealand and Australia. By placing a high importance on simplicity, they provide the exceptional customer experience. Having won the Canstar Blue Awards for customer satisfaction and value for money, ACE has been living true to their Vision. Enjoy the convenience of customizing your rental experience with ease and immense support by renting with ACE Rental Cars through QEEQ.
/10
Vehicle condition
6.0Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
6.1Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
10
Overall an excellent experience.
Good service and not pushy. Gave options and shared the price difference.
Christchurch
Reviewed: November 25, 2024
10
Excellent car with easy processes.
The vehicle exceded my expectation and was in very good condition and very clean. Pick up and drop off processes were very simple and fast. The staffs were also very helpfull.
Auckland
Reviewed: November 14, 2024
8
I had issues with the online booking process where I thought I had booked
The only issue was ace didn't recognise that QEEQ extra insurance
Auckland
Reviewed: November 10, 2024
10
Amazing Exceeded all Expecttions - can't wait to use again!
Exceeded expectations! they were so great to deal with from when the shuttle picked us up, to signing paperwork and offering the pre-paid fuel. We even upgraded to a Hydbrid car and all was very reasonablly priced
Christchurch
Reviewed: November 7, 2024
2
Poor
We did not receive the correct vehicle that we booked and were forced to use a Mazda CX-5, which did not have enough space for the four of us with the baby car seat installed. Additionally, we were charged extra for the baby car seat, even though I had already paid for it through QEEQ. We were also pressured into purchasing insurance, as they threatened to charge a $200 withdrawal fee if we declined. As someone who works for the ACCC, I found it concerning to be treated this way by an Australian company, and I felt harassed. I have already lodged a complaint against this company for their unethical sales practices. The staff were unhelpful throughout the experience. It may be worth considering if partnering with ACE is truly beneficial for your reputation. I will be in touch soon to provide further information for our investigation.
Cairns
Reviewed: November 5, 2024
9
Christchurch to Queenstown with Excellent Ace Car Rentals.
Was raining lightly when we picked the car up, so going over it for damage was a little difficult. Not used to online signing, being 70+ we're old school. Drop off was a breeze and the lady was extremely helpful and very pleasant to deal with. The shuttle to the airport was great.
Christchurch
Reviewed: October 25, 2024
10
really good
Booking process wasn't very good first time as I drop the car off at 3am, it started at 7am so I was thinking the gates must be closed, which in the past has stopped me from hiring from ACE, but now I know about the early drop off I will use ACE again
Perth
Reviewed: October 18, 2024
10
Very good
Friendly and helpful members
Auckland
Reviewed: October 12, 2024
9
Excellent
The staff member at the desk was very helpful indeed much appreciated. The shuttle driver was brilliant too
Melbourne
Reviewed: September 30, 2024
8
Excellent
Nice car
Queenstown
Reviewed: September 30, 2024
10
Quick easy and economical
Excellent fuel consumption of Toyota hybrid
Brisbane
Reviewed: September 25, 2024
7
todo bien
el coche bien, me hubiese gustado mejor atencion para ir a buscar el auto, me llevaron en una camioneta unos 10/12 minutos. espere 60 minutos a que me busquen.
Sydney
Reviewed: September 15, 2024
8
Very good
Counter staff was very good
Melbourne
Reviewed: August 28, 2024
10
Eezy Peezy from start to finish
The car drove great. It was a good size and the hybrid had plenty of power. It was clean and tidy. The pick up place was very friendly. The girl that served us went above and beyond, trying to set up my phone to the car screen so we could see google maps easier.
Gold Coast
Reviewed: August 25, 2024
10
Excellent
Very good
Melbourne
Reviewed: July 27, 2024
10
Excellent
It was my first time renting a car in Sydney, and the overall experience was great.
Sydney
Reviewed: July 25, 2024
10
Excellent
The car was great, very satisfied
Wellington
Reviewed: July 23, 2024
10
Excellent
Satisfied
Gold Coast
Reviewed: July 22, 2024
6
Average
Average. Cannot be reached with a domestic phone card, only a New Zealand phone can connect. It's inconvenient.
Auckland
Reviewed: July 21, 2024
10
Excellent
Overall, it was pretty good.
Gold Coast
Reviewed: July 18, 2024
Alamo
8.9 / 10 Very good
AVIS
8.2 / 10 Very good
National
9.2 / 10 Excellent
Dollar
8.8 / 10 Very good
Thrifty
8.2 / 10 Very good
Budget
8.6 / 10 Very good
Europcar
8.5 / 10 Very good
Hertz
8.7 / 10 Very good
Enterprise
9.0 / 10 Excellent
Discount Car & Truck Rentals
8.7 / 10 Very good
ACE
8.7 / 10 Very goodKnow our privacy policy - you can easily unsubscribe any time!
