car received was the actual car I booked - same make and model! This is rare nowadays and good to see. Staff did not try to upsell me any unwanted extras.
About QEEQ:10.0/10
Price drop protector reduced the cost by $10 a few days after booking - a nice bonus.
“Waiting to be compensated, then I can give short title”
About Dollar:8.0/10
I was given a faulty car my case # Case # 0200064194 , i was unsafe on the road for the whole one and i requested to get compensate for this 28 hours .
Also my 200$ is been blocked by the dollar office please release them.
About QEEQ:8.0/10
I have been told by dollar officer that easy car rental will compensate you with discount for the one day
When we arrived there was some confusion with what we had already paid to what we were quoted and expected to pay on the Qeeq site. I think this could be a lot clearer during the booking process with Qeeq.
Another annoyance was the size of the car we picked up. A Kia Soul is no where near the same size and a VW Passat. However when querying this I was told they were in the same car class. This should be a lot clearer during the booking process. If a car is going to be as small as a Kia Soul we needed to know so we could have booked a car to the size we needed.
The biggest delay to our journey was that our child seat did not fit the car we were supplied. The Kia Soul has a built in head rest which obstructed the route for the rear anchor point to be connected. We needed to swap out the car so we could safely fit the car seat. Dollar staff were very helpful and swapped our car. However having to que again and explain the situation meant the whole process took over 90 minutes. As you can imagine adding this time onto an already length journey with a young child caused some distress.
We feel there should be some safeguard that car seats fit the car supplied. A VW Passat would have accommodated this child car seat.
Solo había una persona atendiendo en el aeropuerto, la fila era enorme. Solo íbamos a usar el coche por 4 horas para ir a Manhattan y perdimos mas de una hora en fila. La señorita de muy mal humor y poco amable. Y al salir la persona de la caseta de salida estaba sentado en otro lado y tardó más de 15 min en llegar a darnos la salida por mas que tocábamos el claxon.
Por culpa de dólar usamos menos el coche.
Al llegar a devolver el proceso fue igual de lento. La gente de dólar del JFK no tenían ganas de trabajar
It would have been better to know the hidden charges like inner city parking or mandatory toll charges. Those charges were charged over and above which were high.
We had to wait for a vehicle for 2 hours. This was due to original booking stating 4.00pm pick up but flight details were amended by the carrier so we arrived earlier.
Vehicle wasn’t that clean. No portable GPS devices available sine Covid.
About QEEQ:10.0/10
You should not advertise free GPS when this is not available from the renter!
The car exceeded my expectations,
easy to pick up and drop off.
The counter staff very helpful and nice.
This rental car (Dollar) is the best I've ever rented.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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