CRETE CAR RENTAL REVIEWS

Voiture avec 143000 km, voiture sale à l’interieur, les freins sautaient, l’alignement n’était pas adéquat, la voiture tirait vers la gauche. Nous avons été déçu.

They charge a large deposit and insurance fee on-site, and if you don't pay, they fine you.

Like: new car, nice staff, fast pick-up

Like: The driver waited for us on arrival and we were on the way within minutes.
Dislike: The price could be lower

Everything was quite good.

the babychair was dirty and needed to be cleaned, the car wasnt a new one and engine management light and oil light kept flashing on and off, worrying especially when in a foreign country and no idea how to speak the local language. also there was many additions to the price quoted that pushed the cost way too high. also no directions and was not easy to find the site.

Like: Easy pickup and drop off, no waiting. Car was clean and good condition and easy to drive.
Dislike: Would be helpful if the staff fit the infant car seat.

Forced to buy insurance, bad attitude

Didn’t get met at the arrival hall barrier and had difficulty in locating pick up office.

Very easy straightforward booking process.

Dislike: The car wipers were in very bad condition, the car's washing liquid was completely empty. During car drop-off, there was no company representative to collect the car, so there was no way to be sure no extra cost could occur since they could not check the car condition. I have returned the car in the exact condition I have received it, but no one could verify that!

Car was old and various things did not work well. Passenger seatbelt did not tension, central locking did not work, and made a noise when cornering to the right. Worst car I have ever rented

There was quite a queue at the time because their counter services three companies, which leads to a high volume of orders. Each person needed to go through the rental details, taking about 10 minutes per person.

Good attitude

The service was arrogant, inefficient, and they rudely pressured us into buying the company's full insurance.

Le loueur a tenté de nous vendre une assurance complémentaire et nous a vendu un supplément. Flex soit disant pour rendre le véhicule avec un réservoir non plein et à l'arrivée ce n'était plus ça ; c'était une charge de fonctionnement ! Golden car n'est pas sérieux ni recommandable

Fonctionnement service OK

They recommended I buy full insurance, but since I had already purchased full insurance on Zuzuche, I didn't buy it. However, I needed to provide a deposit of over 900 euros. I tried three different foreign currency cards (magstripe), but none of them worked. They required a foreign currency card with a chip in my name; other people's cards wouldn't work, even though one of my companions had a chipped card. The staff said if I paid 50 euros (for 2 days) for their full insurance, they would waive the deposit requirement. Reluctantly, I paid the 50 euros. The same issue with magstripe cards happened again at the car rental company at Athens airport (a different company). This time, we used my companion's card to pay the deposit and successfully picked up the car.

I had to wait over 1 hour to get the vehicle and this is after all the process of signing the contract (which was another 30 minute). They made me wait outside in the middle of the street in the wind for over 1 hour and then gave us a very old van in terrible conditions

The car was ok apart from the clutch, think it was near ready to be change, very high release. Did not like the pick up procedure. They would not take myself, my wife and luggage to the rental place. My wife had to wait on her own outside the airport terminal while I went to collect the car. It was not because of lack of space, I was the only one in the van. I then had to drive back to the airport to pick my wife and luggage up. This is not a very good method. The rental staff were very good, very efficient. I left my camera in the car and only realised after I had flow out. Upon contacting them the next day they informed me that they had found it and would post it on to me. Hopefully I will get it back soon.

I ordered automatic, got manual but that's the only imperfection, everything else was great

Car was too small for a family of 5 with associated luggage boot space wasn’t enough

Booking was easy and by the time I came to pay the price had dropped