GDANSK CAR RENTAL REVIEWS

No queues, very good service attitude

I wanted an auto but was given a manual instead. After a slight delay, Panek managed to find another car - which was in a significantly higher class - and let me have that at no extra cost. Well done, Panek!

Miła obsługa. Bezproblemowo.

Like: Quick service, car ready at arrival, nice and helpful staff.
Dislike: Nothing to complain about.

Everything was very good exept for a big scratch on the driver side of the vehicle

Scums Returned car without issues on inspection by staff then received email about damages present few hours later I have read some feedback about company which helps​ me understand that that's a fraud

Excellent service

Excellent

The air conditioning system was not working and the inside temperature was very uncomfortable and unpleasant throughout the whole of the hire period. While outdoor temperatures reached 33degrees C inside the vehicle was like an oven.

There were 2 bad aspects, 1) No shuttle service upon arrival at the airport, no storefront inside the airport, had to call twice to find them. 2) Was asked to pay for parking when returning the car. There were also 2 good aspects, 1) The car was upgraded, 2) The car was new, only 3,000 kilometers driven.

The stAff was extremely helpful both on the helpdesk and over the phone (with queries regarding drop off location hidden in a shopping centre car park which even the shopping centre information point didnt know about)

I did not receive the car because the company refused to accept my international driving licence whereas other companies had no problems with it. Besides, company has no counter in the terminal and I had to wait for more than an hour after agreed pick-up time before a company representative arrived at the airport. As a result, I was over 2 hours late for my business meeting because I had to search for another car and wait for it to be prepared.

The counter at the Gdansk Airport in Poland is conveniently located right in the hall after customs! Great service! They speak English!

Overall it was okay, but they couldn't communicate with the customer in a timely manner when picking up the car. The train was delayed on the day of pickup, and the rental company left the agreed pickup location without notifying us. Returning the car went smoothly.

One thing- i was charged an additional $14.64 by Green Motion when i was picking the car up but the original agreement states I should owe 0.00 at pick up. Can someone look into this pls?? thank you Sylvie Novi