“Good car, cheap price, but the $4000 (four thousand dollars) on bond was a little too much.”
About CARHOOD:9.3/10
When I drop off, they were able to do a 10min trip to the airport, but could not do the same 10min trip to somewhere else. Why? It was a little frustrating.
We did an after hours pick up but the communication was great and we had no issues with the pick-up. Drop-off was equally smooth. The car itself was fine and just what we needed.
I needed assistance from the customer service desk at Brisbane airport, as the quoted phone no. for Carhood was not replying. After help, everything went very well - the car was larger than expected but was an automatic and not the expected manual. But fantastic value!
Like: The vehicle I got was pretty much efficient on fuel and clean inside and out. Transfers to and from airport was quick and well communed by staff. Also, having experiences with other car rentals to my surprise I found them providing with inbuilt navigation at no extra cost. Cheers! Dislike: 12v socket was faulty that kept me from charging the phone as it is essential while taking long journeys.
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Customer Service
A good experience
Dislike: Nothing
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