Like: The person who helped me is called Sunny. He know my need and provided sufficient help! Dislike: The car Almera I rented not that enough power and the tires not enough air. But everything seems good to me.
Customer service is inefficient. To pick up the car, you have to send a screenshot of the order to an email, and it has to be in PDF format. The car had three-quarters of a tank, but after driving just 2 kilometers, it dropped one bar. The customer service guy never smiled and seemed very impatient. It was a terrible experience.
Easy to find the counter as it located in terminal. Speedy pick up and drop off process, less than 10 minutes. Book for honda city but upgraded to new Honda civic without additional charge. Car condition is new but abit dusty inside, overall good performance.
The car condition is very poor. The car service light is on, car tyres a bit flat (i need to pump myself into petrol station) and breakpad is gone.
About QEEQ:10.0/10
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Customer Service
A good experience!
Dislike: The car Almera I rented not that enough power and the tires not enough air. But everything seems good to me.
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